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How To Boost Retail Customer Loyalty: 16 CX Trends To Leverage

Leveraging the latest trends in customer experience can help brands conquer challenges and capitalize on opportunities as technology and consumer behavior keep shifting. ....

Michael Kuzminov , Spencer Hadelman , Nhu Khue Ngo , Prashanthi Kolluru , Oksana Matviichuk , Monica Alvarez Mitchell , Michael Fox , Trey Robinson , Jessica Hawthorne Castro , Ajay Gupta , Joschka Weltgen , Muhammad Eltiti , Cagan Sean Yuksel , Mary Ann Obrien , Pulse Creative , Ai Customer Service Apps , Forbes Agency Council , York Inc , Leveraging Purchase History , Anno Brien , Agency Council , Will Guidara , Streamlined And Efficient Customer , Khue Ngo , Gifts With , Sean Yuksel ,

How To Boost Users' Brand Experience Through Design

With seamless online interactions now a standard consumer expectation, design and user experience serve as a brand s frontline ambassadors, impacting customer engagement. ....

Samantha Reynolds , Dan Kahn , Alicia Arnold , Mary Ann Obrien , Evan Nison , Jason Hall , Trey Robinson , Robert Finlayson , David Moncur , Ivonna Young , Lars Voedisch , Oksana Matviichuk , Precious Communications , Forbes Agency Council , Lavender Agency , Kahn Media Inc , Storytelling Agency , Design To Tell , Personalization And , Anno Brien , Agency Council , People Through , Bold Marketing , Direct Questions And Then , Why To Craft Your Brand , People First ,

20 Important Tips For Leveraging AI In Content Marketing

Early adoption of AI comes with risk, but marketers may not understand or even be cognizant of the potential negative consequences of using it to create content. ....

Josh Campo , Zamir Javer , Thomas Zawacki , Sara Steever , David Kley , Jenni Smith , Seth Hargrave , Kate Vasylenko , Oksana Matviichuk , Kimberly Jones , Seth Geoffrion , Megan Devine , Robert Finlayson , Bobby Steinbach , Kathleen Lucente , Rebecca Kowalewicz , Ray Lansigan , Merag Shahzad , Jon Sneider , Dm Corporation , Red Fan Communications , Forbes Agency Council , Clearbridge Branding Agency , Data And Research , P To Build Transparency And , Plan Input And Review ,

How To Rehabilitate A Brand Suffering A Consumer Boycott

Being on the receiving end of a movement sparked by consumer advocates and cause-related calls to action can mean negative PR and financial consequences for a business. ....

Dan Kahn , Mary Ann Obrien , Nico Tettenborn , Elizabeth Edwards , Austin Irabor , Jessica Kopach , Dmitrii Kustov , Mike Maynard , Jim Heininger , Ivana Johnston , Oksana Matviichuk , Andriy Chumachenko , Lee Caraher , Jason Mudd , Consequences To Regain , Napier Partnership , Forbes Agency Council , Partner Ltd , Offended Group , Kahn Media Inc , Kahn Media , Cost Of Rehabilitating The , Axia Public , Agency Council , Puzzle Partner , Create With The ,

Six Steps To Harnessing The Influence Of AI In Advertising And Beyond

As marketers, we must build an understanding of AI s capabilities, enabling us to integrate these use cases, while maintaining ethical guidelines and human values. ....

Ghasan Saleem , Allison Minutillo , Fernando Beltran , Mustafa Saeed , Muhammad Eltiti , Oksana Matviichuk , Forbes Agency Council , Forbes Agency Council Ai Group , Davey Award Winner , Agency Council ,