qualified medical staff who are left without adequate supervision. tonight, we ask is patient safety being compromised? they re putting profits, money, ahead of quality of care. - that is a massive risk to patients. my name s jacqui wakefield and i m undercover at this london practice. it s run by a private company called operose health. operose has an estimated annual turnover of £88 million and is owned by a big american corporation. we re not naming this practice, or anyone who works here. it looks after around 20,000 patients. when phone lines open at 8am, dozens of patients wait in a queue to speak to me. 0perose health has grown rapidly in recent years. since 2016, it s spent millions buying gp practices across england. it now runs 70 surgeries with nearly 600,000 patients, making it the biggest gp provider to the nhs. panorama has spoken to a dozen former employees from across the 0perose group. one is a nurse who says she was sidelined in favour of lower paid, less q
who are left without adequate supervision. tonight, we ask is patient safety being compromised? they re putting profits, money, ahead of quality of care. - that is a massive risk to patients. i my name s jacqui wakefield and i m undercover at this london practice. it s run by a private company called operose health. operose has an estimated annual turnover of £88 million and is owned by a big american corporation. we re not naming this practice, or anyone who works here. it looks after around 20,000 patients. when phone lines open at 8am, dozens of patients wait in a queue to speak to me. a lot of my roles got taken away from me and given to healthcare assistants who had been trained up, not even healthcare assistants with a huge amount of clinical experience. i think the major risk by giving these tasks to people with less training and less knowledge is that they don t know what they don t know and that s when things get missed. this doctor says she left 0perose because of
Not stepping down on a growing pressure to resign. And, less than a week away from a growing possible shutdown, Kevin Mccarthys attempts to fund the government just got a whole lot more complicated. Then, hollywood writers reach a tentative deal with studios, well break down whats in the agreement, and what happens next, as the 11th hour gets underway this monday night. Good evening once again, im stephanie ruhle, were following developments in the multiple criminal cases against donald the champ. A judge has granted Fulton County d. A. Fani williss request to keep jurors identity secrets in any upcoming trial, Involving Trump and his 18 codefendants. This decision comes as we see new reporting from the New York Times about the rise in threats and intimidation as trumps criminal cases are moving forward. Earlier this evening, january six hearing witness, Cassidy Hutchinson, spoke to our own rachel maddow, about what attacks, about the attacks that come from donald trump himself. This y
Kevin mccarthys attempts to fund the government just got a whole lot more complicated. Then, hollywood writers reach a tentative deal with studios, well break down whats in the agreement, and what happens next, as the 11th hour gets underway this monday night. Good evening once again, im stephanie ruhle, were following developments in the multiple criminal cases against donald the champ. A judge has granted Fulton County d. A. Fani williss request to keep jurors identity secrets in any upcoming trial, Involving Trump and his 18 codefendants. This decision comes as we see new reporting from the New York Times about the rise in threats and intimidation as trumps criminal cases are moving forward. Earlier this evening, january six hearing witness, Cassidy Hutchinson, spoke to our own rachel maddow, about what attacks, about the attacks that come from donald trump himself. This year has helped me opened my eyes to the dangers of trump actually poses on people in these situations. I am not