qualified medical staff who are left without adequate supervision. tonight, we ask is patient safety being compromised? they re putting profits, money, ahead of quality of care. - that is a massive risk to patients. my name s jacqui wakefield and i m undercover at this london practice. it s run by a private company called operose health. operose has an estimated annual turnover of £88 million and is owned by a big american corporation. we re not naming this practice, or anyone who works here. it looks after around 20,000 patients. when phone lines open at 8am, dozens of patients wait in a queue to speak to me. 0perose health has grown rapidly in recent years. since 2016, it s spent millions buying gp practices across england. it now runs 70 surgeries with nearly 600,000 patients, making it the biggest gp provider to the nhs. panorama has spoken to a dozen former employees from across the 0perose group. one is a nurse who says she was sidelined in favour of lower paid, less q
the home secretary, priti patel, said she was disappointed but would not be deterred, and preparations for a second flight were underway. mark lobel reports. going nowhere. borisjohnson s rwanda plan to cut immigration grounded for now. this flight was originally meant to take over 100 asylum seekers to rwanda, thenjust a handful, when finally all passengers were removed following a series of legal challenges. it s particularly galling for the government, coming on the day more than 300 people arrived in dover after attempting to cross the channel in small boats. the exact journey this policy is meant to deter. britain s partner in this, the rwandan government, remains on board. we are undeterred. we are committed to this partnership and we stand ready to welcome the migrants when they do arrive in rwanda. and so we will wait to see what happens, but on our part we are ready to receive the migrants. the european court of human rights, which is separate to the european union,
who are left without adequate supervision. tonight, we ask is patient safety being compromised? they re putting profits, money, ahead of quality of care. - that is a massive risk to patients. i my name s jacqui wakefield and i m undercover at this london practice. it s run by a private company called operose health. operose has an estimated annual turnover of £88 million and is owned by a big american corporation. we re not naming this practice, or anyone who works here. it looks after around 20,000 patients. when phone lines open at 8am, dozens of patients wait in a queue to speak to me. a lot of my roles got taken away from me and given to healthcare assistants who had been trained up, not even healthcare assistants with a huge amount of clinical experience. i think the major risk by giving these tasks to people with less training and less knowledge is that they don t know what they don t know and that s when things get missed. this doctor says she left 0perose because of
Again next month. now on bbc news, panorama. panorama goes undercover inside britain s biggest gp network. we discover one practice seriously short of doctors. a backlog of important patient documents. and gps replaced by cheaper, less
Second largest city, kharkiv, which has been badly damaged by russian shelling. on his first visit to the eastern front of the conflict, karim khan announced an investigation into possible war crimes, during russia s invasion. in beijing, thousands of people are being locked down, and millions face compulsory testing, after a surge in coronavirus cases, in the chinese capital. the outbreaks have raised concerns about a city wide shutdown just as china s second largest city shanghai re emerged from re emerged from a two month lockdown. a two month lockdown. now on bbc news, panorama. now on bbc news, panorama. panorama goes undercover inside panorama goes undercover inside britain s biggest gp network. britain s biggest gp network. we discover one practice we discover one practice seriously short of doctors. seriously short of doctors.