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AI-Powered Transaction Dispute Management streamlines the entire dispute process to resolve customer inquiries and requests more efficiently Einstein Copilot.
Built on the Einstein 1 platform, public sector organisations can now quickly and easily generate case reports, capture real-time call transcriptions, and document and format case interactions, all in a single offering.
New Caseworker Narrative Generation helps government employees work cases faster by automating manual tasks with AI Salesforce now offers several FedRAMP-compliant features for.