A Salesforce report claims that a lack of skills in artificial intelligence is preventing effective take-up of generative AI to enhance frontline citizen services across the public sector.
Salesforce has unveiled Public Sector Einstein 1 for Service, a software platform that hosts various artificial intelligence-powered capabilities that work to automate administrative tasks. Salesforce said Wednesday that the new product is based on its Einstein 1 platform and is meant for use by government workers.
New Caseworker Narrative Generation helps government employees work cases faster by automating manual tasks with AI Salesforce now offers several FedRAMP-compliant features for.