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Salesforce looks to generative AI to tackle banking s $48 billion problem with customer disputes
We've all been there - arguing with the bank over a disputed transaction that's appeared on our account. That's a high-cost problem for financial.
New york
United states
Cory haynes
Gaurav mittal
Financial services cloud
Digital trust safety index
Services processes library
Financial services marketing at salesforce
Intelligence solutions at mastercard
Service processes library
Sift digital trust
Safety index
World tour new york city
Powered transaction dispute management
Copilot banking actions
Processes library
Salesforce com : Launches AI-Powered Capabilities to Help Banks Quickly Resolve Transaction Disputes
AI-Powered Transaction Dispute Management streamlines the entire dispute process to resolve customer inquiries and requests more efficiently Einstein Copilot.
United states
Nicole lacamp
Keira williams
Financial services
Service processes library
Einstein trust layer
Penfed credit union
Mulesoft direct for financial services cloud
Automate customer service
Bayport credit union
Salesforce financial services cloud
Financial services cloud
Services processes library
Powered transaction dispute management
Copilot banking actions
Transaction dispute management
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