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TELUS International Partners with eGain to Elevate its Contact Center as a Service (CCaaS) Offering with Modern Knowledge Management and AI Functionalities

Key benefits include up to 50% reduction in agent training time; up to 35% enhancement in first-contact resolution; and up to 70% deflection of agent-assisted service requests

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Paul Egger , Anand Subramaniam , Digital Solutions , International Community Boards , Contact Center , Gain Corporation , Service Ccaa , Gain Knowledge Hub , Knowledge Hub , Vice President , Community Boards ,

TELUS and Morpheus Data Collaborate to Offer Hybrid Cloud Management

TELUS and Morpheus Data Collaborate to Offer Hybrid Cloud Management
thefastmode.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from thefastmode.com Daily Mail and Mail on Sunday newspapers.

Paul Egger , Brad Parks , International Digital Solutions , Cloud Solutions , International Hybrid Cloud Management , Morpheus Data , Cloud Management , Vice President , Hybrid Cloud Management , Chief Product Officer ,

TELUS International and Morpheus Data Announce Partnership to Deliver Simplified and Agile Hybrid Cloud Platform Operations

TELUS International and Morpheus Data Announce Partnership to Deliver Simplified and Agile Hybrid Cloud Platform Operations
streetinsider.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from streetinsider.com Daily Mail and Mail on Sunday newspapers.

British Columbia , Cali Wilson , Brad Parks , Jason Mayr , Paul Egger , Cloud Solutions , International Investor Relations , International Digital Solutions , International Community Boards , International Hybrid Cloud Management , International Media Relations , Morpheus Data , Cloud Management , Hybrid Cloud Management , Vice President , Chief Product Officer , Community Boards , Developer Self Service , Investor Relations , Media Relations ,