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Salesforce enhances Service Cloud for unified customer care

Salesforce enhances Service Cloud for unified customer care
itbrief.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from itbrief.co.nz Daily Mail and Mail on Sunday newspapers.

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Salesforce com : Expands Service Cloud Digital Engagement Capabilities, Equipping Contact Centers with the Data They Need to Drive Growth

Service Cloud innovations harness conversational data to create more comprehensive views of customers so agents can deliver top-tier service and unlock new revenue opportunities
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Kishan Chetan , Olivia Boles , Service Cloud Digital Engagement , Service Cloud , Salesforce Data Cloud , Town Channel , Data Cloud , Operations Projects , Digital Engagement ,

Unifying knowledge to drive agent productivity - Salesforce's latest Service Cloud enhancement

Unifying knowledge to drive agent productivity - Salesforce's latest Service Cloud enhancement
diginomica.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from diginomica.com Daily Mail and Mail on Sunday newspapers.

Kishan Chetan , Zoomin Software , Salesforce Service Cloud , Financial Services Cloud , Health Cloud , Service Cloud , Field Service , Unified Knowledge , Data Cloud , Google Drive , Sales Cloud , Einstein Copilot , General Manager ,

Salesforce com : Announces Unified Knowledge, Helping Service Organizations Use Third-Party Data to Power Generative AI and Self-Service Experience

Salesforce today announced Unified Knowledge, a new solution that integrates organizational knowledge resources from disparate third-party systems into Salesforce, helping service. ....

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Salesforce simplifies access to external data sources for AI model training

Salesforce simplifies access to external data sources for AI model training - SiliconANGLE ....

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