Salesforce enhances Service Cloud for unified customer care itbrief.co.nz - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from itbrief.co.nz Daily Mail and Mail on Sunday newspapers.
Service Cloud innovations harness conversational data to create more comprehensive views of customers so agents can deliver top-tier service and unlock new revenue opportunities .
/PRNewswire/ PenFed Credit Union, the nation s second-largest federal credit union, highlighted its continued success in further increasing member share,.