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Transcripts For BBCNEWS Talking 20240703

media animal celebrities yeah, you heard me right and the boss of the world s biggest online pet sitting marketplace. plus, your call is important to us. please hold the line. yep, i m going to be catching up with the president of the customer service tech giant salesforce about their latest ai chatbots looking to take the strain. wherever you rejoining me from around the world, once again, a big hello and a warm welcome to the show. you know, during the pandemic lockdowns, more and more of us looked to pets for companionship and comfort, certainly spurring a huge surge in pet ownership in many countries around the world. and that surge created vast new opportunities for businesses that support our pets, from vet services to rubber toys. the increasing demand has seen the amount we spend on pets follow suit. the uptick in ownership, it s come with a change in the way we treat our animals, with the phenomenon known as humanising. yeah, that s treating our animals more l

Transcripts For BBCNEWS Talking 20240703

hello. a very warm welcome to talking business weekly with me, aaron heslehurst. let s go and take a look at what s on the show. this is wednesday, she s my three year old german shepherd cross. i ve had herfor about two and a half years, since the middle of the pandemic, and i spend about £250 a month average on her, which is about 17% of my salary. yep, the global pet industry. it has been booming as more and more of us spend big, pampering our pooches and caring for our cats. a surge in ownership during the pandemic has changed how we treat our furry friends, ushering in a new era of humanising our animals, with social media leading the pack. and it s an industry set to be worth half a trillion dollars by the end of the decade. so i m going to be discussing all of that with these two. there they are, the head of an agency representing social media animal celebrities. yeah, you heard me right. and the boss of the world s biggest online pet sitting marketplace. plus, your

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