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Genesys Introduces AI to Expand Automation, Analytics and Conversational Intelligence Across the Genesys Cloud Platform

Genesys Introduces AI to Expand Automation, Analytics and Conversational Intelligence Across the Genesys Cloud Platform
tmcnet.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from tmcnet.com Daily Mail and Mail on Sunday newspapers.

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Air Canada chatbot error underscores AI's enterprise liability danger

The Canadian airline has been ordered to pay for a pricing mistake by a customer-service chatbot, highlighting why companies must invest in monitoring their AI tools, analysts say. ....

United Kingdom , Jake Moffatt , David Truog , Hayley Sutherland , Air Canada , Avivah Litan , Christopher Rivers , British Columbia Civil Resolution Tribunal ,

Report Recognizes Verint's AI-Powered Bots on the Verint Open Platform -February 01, 2024 at 08:32 am EST

Verint Named a General-Purpose Conversational AI Leader in the IDC MarketScape

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Report Recognizes Verint's AI-Powered Bots on the Verint Open Platform Seite 1

01.02.2024 - Verint (NASDAQ: VRNT), The Customer Engagement Company, was named a Leader in a recently published report, IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment (doc #US49988023, November 2023). This . Seite 1 ....

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Coveo recognized as a Leader in the 2023 IDC MarketScape: Worldwide General-Purpose Knowledge Discovery Software Assessment

Coveo recognized as a Leader in the 2023 IDC MarketScape: Worldwide General-Purpose Knowledge Discovery Software Assessment
lelezard.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from lelezard.com Daily Mail and Mail on Sunday newspapers.

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