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Top News In Exotel Today - Breaking & Trending Today

Indian telecom industry: Enterprise demand keeps telcos' voice channel revenue growing

Despite challenges in personal voice calling revenue for telecom operators, the enterprise sector sees significant revenue from voice channels. With the rise of digital-native businesses in India, voice services like IVR, outbound calling, and contact center telephony remain vital for customer support. Industry experts foresee continued growth in voice communication alongside other digital channels. ....

Jammu And Kashmir , Harsha Solanki , Nitin Singhal , Aniketh Jain , Angira Agrawal , Bharti Airtel , Vodafone Idea , Indian Telecom Industry , Voice Channel Revenue , Enterprise Demand , Telecom Operators , Customer Services , Digital Native Businesses , Contact Centres , Cloud Communications Company , Telemarketing Calls , Contact Centre Asa Service ,

ai customer care: Generative AI making customer support conversations more human, leading to wider adoption

Artificial intelligence-powered customer care platforms like Exotel, Freshworks, Gupshup, Corover.ai, and Yellow.ai are revolutionizing customer support. Meta s WhatsApp is the leading platform for GenAI-powered customer support conversations. GenAI integration is cost-effective and yields significant savings and ROI. Freshworks Freddy Copilot significantly improves ticket resolution time and response times. ....

Madhya Pradesh , Darshan Datt , Rashid Khan , Priya Subramani , Ankush Sabharwal , Meta Whatsapp , Indian School Of Business , Grandview Research , Offering College , Technology Leadership , Tech Prowess , High Value Skill , Freddy Copilot , Madhya Pradesh Chief Electoral Officer , Ai Customer Care , Artificial Intelligence , Corover Ai ,

Artificial Intelligence: Generative AI making customer support conversations more human, leading to wider adoption, ET Telecom

Artificial intelligence-powered customer care platforms like Exotel, Freshworks, Gupshup, Corover.ai, and Yellow.ai are revolutionizing customer support. Meta s WhatsApp is the leading platform for GenAI-powered customer support conversations. GenAI integration is cost-effective and yields significant savings and ROI. Freshworks Freddy Copilot significantly improves ticket resolution time and response times. ....

Madhya Pradesh , Meta Whatsapp , Darshan Datt , Rashid Khan , Ankush Sabharwal , Priya Subramani , Grandview Research , Freddy Copilot , Madhya Pradesh Chief Electoral Officer , Artificial Intelligence , Ai Customer Care , Whatsapp Business ,

2024 will be the year of AI: Udit Agarwal, Exotel

The VP and Global Head of Marketing shares his insights on leveraging gen-ai, future expansion, and key brand engagement strategies. ....

Global Head , Mudit Agarwal , Generative Ai ,

Singularity Ventures announces first close of new fund at Rs 500 crore, ET Telecom

Singularity Ventures: The Singularity Growth Opportunities Fund II, the firm s second fund, will invest in startups operating in sectors like energy transition, consumer, financial services, enterprise software and manufacturing, said founder and chief investment officer Yash Kela. ....

Yash Kela , Madhusudhan Kela , Singularity Growth Opportunities Fund , Singularity Ventures , Venture Capital , Asset Management , Ingularity Ventures Amc , Bk Ventures ,