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iTWire - NICE drives organisations to effectively manage entire CX workforce with new back-office capabilities

COMPANY NEWS: Latest NICE workforce management (WFM) release advances True-To-Interval (TTI) capabilities, enabling organisations to fuse front and ba. ....

Donna Fluss , Barry Cooper , Contact Center , Inventory Insights , Investment Priorities ,

Vonage Broadens Salesforce Service Cloud Voice with Advanced Einstein Integration

Vonage Broadens Salesforce Service Cloud Voice with Advanced Einstein Integration ....

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For the Fifth Consecutive Year, Verint Interaction Analytics Receives Top Customer Satisfaction Scores for Product Innovation in New Industry Report

Verint Leads in the Largest Number of Interaction Analytics Customers and Earns Highest Ratings in Multiple Customer Satisfaction Categories

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-Today at 08:31 am- MarketScreener ....

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iTWire - Customers Give Verint Top Scores in Multiple Categories for Workforce Management

Verint Leads in Five Product Capabilities Satisfaction Categories Including Leveraging Artificial Intelligence COMPANY NEWS: Verint® (Nasdaq: VRNT), T. ....

Donna Fluss , Workforce Management , David Singer , Verint Workforce Managementto , Workforce Management Product , Market Report , Product Capabilities Satisfaction Categories , Artificial Intelligence , Customer Engagement , Dmg Consulting ,

Verint Announces Engage 2023 Customer Engagement Conference Speaker Lineup Featuring Trailblazer Sandra Douglass Morgan of the Las Vegas Raiders

Verint Announces Engage 2023 Customer Engagement Conference Speaker Lineup Featuring Trailblazer Sandra Douglass Morgan of the Las Vegas Raiders
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