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Attrition rates in PH contact center firms continue to go down

Attrition rates in PH contact center firms continue to go down
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Metro Manila , Philippines General , The Philippines , Haidee Enriquez , Jamea Garcia , Mickey Ocampo , Contact Center Association Of The Philippines , Contact Center Association , Retention Survey , Willis Towers Watson , Alorica Philippines ,

Attrition rate at call centers expected to dip below 45%

Attrition rate at call centers expected to dip below 45%
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Haidee Enriquez , Jamea Garcia , Contact Center Association Of The Philippines , Contact Center , Contact Center Association , Retention Survey , Philippine Skills Framework , Business Process ,

Contact centers post slowing attrition rate

Contact center firms in the country are registering declining attrition rates amid flexible work arrangements and expansions being undertaken in the countryside, according to the Contact Center Association of the Philippines. ....

Metro Manila , Philippines General , Batangas City , Haidee Enriquez , Jamea Garcia , Contact Center Association Of The Philippines , Contact Center Association , Retention Survey , Willis Towers Watson , Philippine Skills Framework ,

Skills Development in IT-BPM Sector: Matching skills with needs

Skills Development in IT-BPM Sector: Matching skills with needs
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Don Bosco , City Of Paranaque , Contact Center Association Of The Philippines , Customer Service , Dualtech Training Institute , Industrial Technology , Business Process Association Of The Philippines , Information Technology , Skills Development Authority , Impact Program , Meralco Polytechnic Institute , Commission On Higher Education , Contact Center Association , General Membership Meeting , Hiring Talents , Workforce Management , Quality Management , Business Transition , Business Continuity , Technical Education , High Impact Program , Business Process Association , Higher Education , Industrial Revolu Tion ,

CCAP Keeps Confidence on Contact Center Sector's Resilience and Revenue Potential

CCAP Keeps Confidence on Contact Center Sector's Resilience and Revenue Potential
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San Carlos , Negros Occidental , Cavite City , Davao City , Bacolod City , City Of Tarlac , Puerto Princesa , Batangas City , San Fernando , Iloilo City , Metro Manila , Philippines General , The Philippines , Mickey Ocampo , Confidence On Contact Center Sector Resilience , Secretariat Office , Everest Group , Fili Hotel Nustar Cebu In City , Contact Center Association Of The Philippines , Contact Center Association , Contact Islands , General Santos City , Fili Hotel Nustar Cebu , Contact Center Sector , Revenue Potential ,