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Attrition rates in PH contact center firms continue to go down

Attrition rates in PH contact center firms continue to go down
newsbytes.ph - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from newsbytes.ph Daily Mail and Mail on Sunday newspapers.

Metro manilaPhilippines generalThe philippinesHaidee enriquezJamea garciaMickey ocampoContact center association of the philippinesContact center associationRetention surveyWillis towers watsonAlorica philippines

Attrition rate at call centers expected to dip below 45%

Attrition rate at call centers expected to dip below 45%
manilastandard.net - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from manilastandard.net Daily Mail and Mail on Sunday newspapers.

Haidee enriquezJamea garciaContact center association of the philippinesContact centerContact center associationRetention surveyPhilippine skills frameworkBusiness process

Contact centers post slowing attrition rate

Contact center firms in the country are registering declining attrition rates amid flexible work arrangements and expansions being undertaken in the countryside, according to the Contact Center Association of the Philippines.

Metro manilaPhilippines generalBatangas cityHaidee enriquezJamea garciaContact center association of the philippinesContact center associationRetention surveyWillis towers watsonPhilippine skills framework

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