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CCAP keeps confidence on contact center sector's resilience and revenue potential

CCAP still optimistic about AI despite concerns raised by several government leaders. ....

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Despite AI onslaught, local BPO sector sees $32.16-B revenues in 2024

Despite AI onslaught, local BPO sector sees $32.16-B revenues in 2024
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Batangas City , City Of Tarlac , Cavite City , Davao City , Metro Manila , Philippines General , Iloilo City , San Carlos , Negros Occidental , Bacolod City , San Fernando , Puerto Princesa , The Philippines , Mickey Ocampo , Everest Group , Contact Center Association Of The Philippines , Contact Center Association , Contact Islands , General Santos City ,

Contact centers seen to grow 9% to $32.2 billion

THE country’s contact center sector is expected to grow by 9 percent to around $32.16 billion in 2024, according to the Contact Center Association of the Philippines (CCAP). In a statement on Monday, CCAP said this “conservative” projection is based on a yearly average sectoral revenue growth of about 9… ....

Cavite City , Bacolod City , Davao City , Batangas City , Puerto Princesa , City Of Tarlac , Metro Manila , Philippines General , Iloilo City , San Carlos , Negros Occidental , San Fernando , The Philippines , Mickey Ocampo , Contact Center Association Of The Philippines , Everest Group , Contact Center Association , Business Process Management , Artificial Intelligence , Contact Islands , General Santos City ,

Contact center revenues seen at $32B

Contact center revenues seen at $32B
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Cavite City , Iloilo City , Davao City , San Carlos , Negros Occidental , Batangas City , City Of Tarlac , Bacolod City , San Fernando , Puerto Princesa , The Philippines , Mickey Ocampo , Everest Group , Contact Center Association Of The Philippines , Contact Center Association , Contact Islands , General Santos City ,

CCAP Contact Islands 2024 • Gadgets Magazine

CCAP is inviting key leaders and representatives to the Contact Islands 2024, happening from July 24 to 26, at the Fili Hotel Nustar Cebu. ....

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