On a cool morning in July of 2021, Napa was saying goodbye to one of its most loved and most productive residents.
On an oak-covered hillside in Tulocay Cemetery, an overflowing crowd was paying its respects to a leader, a thinker, a teacher, an educator, an administrator, a fund-raiser, a mediator, a facilitator, an innovator, a mentor, a writer, a friend, and a family member.
John Glaser didnât solve all the issues of NVUSD in a series of âKumbayaâ moments. But he spearheaded the implementation of an interest-based process of problem solving that has put Napa lightyears ahead of other districts.
Help Lightning, a Birmingham, Ala.-based provider of remote visual assistance software, raised $3m in Series A2 funding.
The round was led by Mumbai, India-based engineering & infrastructure conglomerate Larsen & Toubro (L&T) with participation from Atlanta, Georgia-based Engage.
The company intends to use the funds to continue to invest in remote visual support and further accelerate the product roadmap.
Led by CEO Gary York,
Help Lightning provides a platform that uses augmented reality to virtually place an expert on-site anytime, anywhere. The company’s patented merged reality feature provides a video-based collaborative environment where a person needing help “meets” an expert on a video call. Using merged reality (the merging of two video streams) and 3D annotation, the two parties can communicate in real time, as if they were working side by side. The expert can virtually “reach out and touch” whatever the person needing help is working on, use hand gest
Remote visual assistance software enables remote support, real-time collaboration and problem solving for Zebra customers
Help Lightning, a provider of remote visual assistance software that enables a company’s experts to accelerate the transformation of their service and support operations, announces it has successfully completed Zebra Technologies’ Validated Program for Help Lightning’s first remote assistance software. This designation indicates to customers and partners that Help Lightning’s remote assistance software was successfully tested – confirming its performance and functionality with select Zebra devices.
Working closely with Zebra engineering teams, Help Lightning has tested its remote assistance software with select products for interoperability, including the ET51, ET56, TC26, TC52, TC57, TC72, TC77 and the HD4000.
Remote Help For Expert Repairs: Help Lightning forbes.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from forbes.com Daily Mail and Mail on Sunday newspapers.
Company recognized in two categories by The 19th Annual American Business Awards®
Help Lightning, a provider of remote visual assistance software that enables a company’s experts to accelerate the transformation of their service and support operations, today announced the company’s Remote Assistance Software has been named the winner of two Gold Stevie® Awards in the categories of Mobile Operations Management Solution and Manufacturing Solution in The 19th Annual American Business Awards®.
Help Lightning’s remote visual assistance software is easy to use, quick to deploy and works with existing mobile devices (iOS, Android), web-browsers, and smart glasses. The software’s augmented reality features, including the merging of two video streams and use of 3D annotation, improves real-time communications and solves difficult problems, virtually, from anywhere in the world. 50,000 users in over 90 countries have adopted Help Lightning’s remote assistance software to improve