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Help Lightning Remote Assistance Software Now Available On Genesys AppFoundry

Help Lightning Remote Assistance Software Now Available On Genesys AppFoundry Help Lightning combines with Genesys Customer Experience Platform to help agents work virtually side-by-side to quickly solve customer issues Help Lightning, a provider of remote visual assistance software that enables a company’s experts to accelerate the transformation of their field service, today announced its remote assistance software is now available on Genesys® AppFoundry. As the industry’s largest dedicated marketplace focused on customer experience solutions, the AppFoundry allows Genesys customers from all market segments to discover and rapidly deploy a broad range of solutions that make it easier to interact with consumers, engage employees and optimize their workforce.

Help Lightning Announces Banner Year for Growth

Help Lightning Announces Banner Year for Growth GlobeNewswire 2020-12-23 Company achieves 110% increase in customer base for its virtual expertise software; New enterprise customers include Pfizer, Cox Communications, Abbott Labs, Ortho-Clinical Diagnostics, and Nestle Health Science BIRMINGHAM, Ala., Dec. 23, 2020 (GLOBE NEWSWIRE) Help Lightning, Inc., a provider of virtual expertise software that enables enterprises to accelerate the transformation of their field service and call center organizations from cost centers to profit centers, today announced exponential customer growth in 2020, which increased 110% over 2019. Help Lightning added numerous global enterprise customers during the year, including Pfizer, Cox Communications, Abbott Labs, Ortho-Clinical Diagnostics, and Nestle Health Science. This announcement comes on the heels of the company recently closing an 

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