Remote visual assistance software enables remote support, real-time collaboration and problem solving for Zebra customers
Help Lightning, a provider of remote visual assistance software that enables a company’s experts to accelerate the transformation of their service and support operations, announces it has successfully completed Zebra Technologies’ Validated Program for Help Lightning’s first remote assistance software. This designation indicates to customers and partners that Help Lightning’s remote assistance software was successfully tested – confirming its performance and functionality with select Zebra devices.
Working closely with Zebra engineering teams, Help Lightning has tested its remote assistance software with select products for interoperability, including the ET51, ET56, TC26, TC52, TC57, TC72, TC77 and the HD4000.