recycled. flight director has called a hold. we are recycling. for the moment, we ll see where they moved the clock back to they could hold at t minus 40 seconds. that could go to an earlier point. give us a minute to listen into the net, and we ll see if we can get you more information to share. alright. ed lavandera is at the launch site and we just heard flight controllers say the clock is paused at 40 seconds. what does that mean? well, uh, we don t know exactly what the issue is at this point everything up until about now. they ve been saying that everything was on track and everything looking looking good . um so we don t know if it s a weather issue. it s a wind issue
will be on the transportation secretary to contact the corporations but i also read the investment was a huge problem and clearly not a weather issue anymore. but you have employees saying not being able to communicate, southwest airlines workers think they could not. they had the the planes ready to go. but they didn t have the staff, the pilots but once again we have been talking about this all year long from 2021 and 22022 here. i think it was also a staffing issue. it could have been a pilot issue. we have been talking about this and nobody is fixing this but it came to a boiling point and it is a huge issue and a huge problem. i just wonder how they will fix it because as we said in the intro, they got $7 billion bailout spirit i understand they have to keep paying their employees. keep paying their health
interruption, trip cancellation insurance. so even if it s a weather thing, which normally they don t have to pay you back for, even if it s a weather issue, these credit cards will reimburse you. don t try to build in stops. don t check luggage. that s really tough for families during the holidays, but if you can avoid checked luggage, that s going to save you so much. you see southwest is not even beginning to resume the process of restoring baggage services to people. so those are just a couple tips there s a lot more at the points guy. you have said that the airline needs to invest in better technology and needs to have more better trained employees. would those things need to be in place before consumers can trust booking another ticket on southwest. i think that s the most important thing southwest has to do right now.
technology so this could happen again because it takes a while to get technology up to speed. well, as i said we sounded the alarm bell for years. on november 14th of this year i recorded a podcast and we are one winter storm, one atc event away from christmas my thanksgiving, or new years being affected. and we are in a very precarious situation. so, they are well aware. they decided to walk a very fine line. here we are with hopes and dreams of christmas really dashed. edward: the other airlines able to catch up in a few days because they had the weather issue too. 90% of the flights canceled from southwest. how long will it take for southwest to sort this out? speak with the plan now is to operate reduced schedule today and tomorrow to get crews in place. then operate a somewhat normal schedule through the weekend and friday. so, hopefully, our customers are