When it comes to hotel tech, we may all agree that PMSs are at the top of the food chain. It s semantically already in the name itself: a PMS is the SYSTEM used to MANAGE your PROPERTY. This gives the software connotations of centrality in operations. However, a new wave of leaner systems is rising: PMSs are becoming "hubs" rather than all-in-one solutions, using open APIs to allow users to plug in other software and tools as needed. These systems are less about "managing the property," and more about integrating third-party software.
Tech companies have a responsibility to educate the market, to share what we see from our side of things and to share our knowledge from our work with a highly diverse array of businesses and professionals. As companies innovate, they’ll often change workflows in concert with that innovation, necessitating a new way of doing things. This is especially true in industries with long legacies like hospitality. What is known as one of the largest service industries in the world is also the oldest, and while there’s plenty of evergreen wisdom accumulated during that time, there are also outdated practices that have been made irrelevant by new technology. Through education, we can look beyond the outdated practices of yesteryear and look at what led to them, why we should improve upon them, and how we can improve upon them.
The recent announcement of Meta by Facebook along with Microsoft throwing their hat in the ring with Mesh is a clear indication of the virtual immersive experience that is coming to us faster than we anticipated. Maybe The Matrix is not so far in the future. However, even if the metaverse does not live up to the science-fiction dreams, it will become the key to digital experiences and a crucial element of the physical processes. While we can see immediate applicability of this technology in gaming and education, what can the hospitality industry expect from metaverse? In a world that offers unprecedented interoperability , Avatars could play an increasing role in leisure travel. From bookings and service provisions to selling properties, AR/VR and Avatars may replace physical staff or even manage a front office. If this were possible, the labour challenges within the industry could encourage the adoption of the metaverse faster than we expect. The business travel industry is made u
En estos tiempos de «Palau Tancat», pandemia, cuarentenas y zozobras, el Palau de la Música ha presentado la temporada 2021-2022 a mediados de septiembre. Un retraso que hacía pensar la peor. «No la presentan porque no tienen nada previsto», se ha llegado a oír. Para sorpresa de todos, la nueva temporada es una de las más coherentes y mejores -si no la mejor- de la Orquestra de València en sus muchas décadas de existencia. Una programación que rompe con firmeza el bucle de negatividad y pesimismo que ha envuelto al Palau de la Música desde que cerró sus puertas por unas obras que, por lo que se ve, serán más eternas que las de la Sagrada Familia.