Revinate, a global leader in hospitality technology, has officially launched its integration with Laasie, a driving force in the customer-loyalty landscape. This integration marks Revinate’s continued commitment to data-led solutions that enhance the guest experience.
In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Shawn Jereb, Senior VP of Revenue Management & Distribution at Montage International, take a step back and evaluate how to promote premier, first-rate experiences that keep guests feeling connected to the brand. Jereb offers ways any hotelier can take action whether that’s accommodating and supporting preferences, or applying technology to facilitate welcoming and well-rounded stays.
Many hoteliers underestimate the power of the hotel newsletter. They mistakenly believe it will be a waste of time, effort, and marketing budget. However, those hoteliers couldn’t be more wrong.
It’s common for each of us to be on our phones all day, every day. And text messaging has become our go-to method for connecting with others. Texting is good not only for communicating with our loved ones, but also for business purposes, such as touching base with colleagues and clients.