Honestly, how often do predictions actually come true? We know some of ours did. Prioritizing technology greater use of first-party data a focus on sustainability in travel check, check, and check!
In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Shawn Jereb, Senior VP of Revenue Management & Distribution at Montage International, take a step back and evaluate how to promote premier, first-rate experiences that keep guests feeling connected to the brand. Jereb offers ways any hotelier can take action whether that’s accommodating and supporting preferences, or applying technology to facilitate welcoming and well-rounded stays.