CMSWire s Top 10 Digital Customer Experience Articles of 2020 PHOTO:
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Customer experience professionals report digital customer experience as an extremely or very high organization priority: 79% of them, in fact, according to the CMSWire State of Digital Customer Experience Report for 2020. And their reading interests with us confirmed that, for sure: Connecting human experiences, digital experience platforms, content management systems and voice of the customer metrics were among the hot topics in 2020.
Without further ado, we present CMSWire s 10 most popular customer experience articles from 2020.
The Content Management System (CMS) is at a historic crossroads. Caught in a bind between innovation in developer experiences on one end and an explosion in digital channels and user expectations on the other, content teams are increasingly contending with a CMS market in which they lose out and fall behind no matter what direction they go.
Medford winter coaches ready to get going on Monday, with modifications
Mustang athletes welcome back games
By Dom Nicastro
For Medford High School, that means, “Hello, Sports.”
Winter sports tryouts begin on Monday, Dec. 14. It’s welcome news for a high school athletic community that’s been shut down due to COVID-19 since March.
“I’m so excited to start the season,” said Molly Waitt, who is in her second season coaching the Medford girls’ basketball team. “Although the year looks different, it will allow us to support and grow our program and the skills of our players.”
December will be all about tryouts and practices. Medford teams will be busy on the basketball courts, hockey rinks and swimming pools this winter. Other winter sports were pushed into the “Fall 2” season or the late February through April timeframe.