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Sheridan Select s Newest Feature Simplifies Book Collection Orders for Print on Demand

Sheridan Select’s Newest Feature Simplifies Book Collection Orders for Print on Demand

United statesSheridan selectPaul pressauEric bigginsCustomer technologyGroup incProduction manager

Sheridan Select s Newest Feature Simplifies Book Collection Orders for Print on Demand

Sheridan is excited to announce a new feature enhancement to Sheridan Select, offering publishers multi-volume set support for print-on-demand books.

United statesPaul pressauEric bigginsCustomer technologyGroup incSheridan selectProduction manager

9 ways Aussie Home Loans made CX transformation and culture stick

Head of strategy and customer experience transformation programs talks us through the key steps required

Liz fowlerForethought researchRoyal commissionAussie homeAussie home loansWhyhr blockProduct reviewFinancial servicesAussie home loansCustomer experience managementCustomer engagement managementChief customer officerVoice of customerTax strategyCustomer technology

MBTA Launches New Online Youth Pass Application – Chelsea Record

MBTA Launches New Online Youth Pass Application – Chelsea Record
chelsearecord.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from chelsearecord.com Daily Mail and Mail on Sunday newspapers.

United statesUnited kingdomCity of bostonFacebook theGary leikenSteve poftakDavid gerstleCustomer technologyCustomer technology departmentYouth passManager steveDigital officer davidBoston departmentYouth engagementFairmount line zoneVending machines

Bringing community thinking to Optus customer service team

Sometimes it takes a community to raise an NPS score, as the telecommunications company has discovered

Emma mcrobertKelly bayer rosmarinCommunity of expertsTeam of expertsTelecommunications industry ombudsmanService designGood design australiaGood designCustomer serviceCustomer supportCustomer experience managementEmployee engagementCustomer technology

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