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India’s Telecom Regulatory Authority has paused the rollout of a national SMS “scrubbing” service and blamed business for the delay.
The authority, aka TRAI, introduced the scrubbing service to curb text spam in India, where mobile phone users can expect a couple of unsolicited messages every day according to spam-blocking app Truecaller.
India’s solution to the scourge is a regime that requires senders of bulk messages register with carriers and TRAI, which operates a blockchain-based application that looks for unexpected messages in transit and scrubs them before they reach networks or users.
Banking and payments services disrupted due to new SMS rules
March 9, 2021
Banking and payment services across the country were disrupted from Monday onward as telecom companies began to “scrub” SMS messages that were not registered with a blockchain system maintained by telcos. The new system which went live on Sunday midnight, was designed to block fraudulent SMS messages but in the interim has interrupted regular financial services.
From Sunday onward, telcos started enforcing the Telecom Telecom Commercial Communications Customer Preference Regulations, as required by the Telecom Regulatory Authority of India (TRAI), even though many merchants and payments companies didn’t register their SMS formats in time. This led to to one-time-passwords (OTPs) and other important transactional messages getting blocked from delivery.