0 message telling people they can also sign up by phone. the administration has promised to tech surge to tack tell problems. it's unclear how many personnel that will involve or when that's going to happen. experts told the "new york times" that as many as 5 million lines of software code may need to be rewritten, and that problems with registering are masking problems that will happen later. the administration has touted public interest in the program saying 19 million have visited the site and associated press reports 476,000 people filled out applications but the government declined to say how many people have actually enrolled. without those numbers there's no way of knowing whether it's on track to sign up 7 million projected to take part in the program during the first six months. meanwhile pressure mounts on health and human services secretary kathleen sebelius to testify at a hearing about this and the problematic launch this week. >> why wouldn't she? i know she doesn't want to. if you're the head of an agency and congress wants to know, it's not like, you know, we're going to get the secretary of defense to come on over. >> she's very, very, very busy. >> this is the crisis that the administration is facing. if you have both izra kline and barack obama saying the launch is a failure. because he's the guy that study this stuff and not exactly a right-wing blogger and now you're saying the president saying it's unacceptable this is a big enough problem that she needs to get out there and tell us what happened. >> the roll out is unacceptable the secrecy is unacceptable. it begins with how many people have enrolled. but in addition, you search in vein for answers to lots of questions. tom costello jobs lots of other reporters asked them every day for basic information. >> why don't they give it? >> when government is in crisis they withhold information. >> i'm not being ideological. these people want to run our health care system. and they want to be the grand organizer, the great organizers of what's most important to most americans over the age of 35 or 40. and yet they are not telling us what's going on with our system that they want to run? >> as mark has pointed out, they are lying about it now. they are lying about it. they are not depriving us of information they are outright lying about what's going on. >> give me specifics. what are they lying about. >> they are lying about the numbers of those who enrolled. the numbers who made the process complete. the numbers of people who have actually signed up. a couple of other things. but the larger point is they keep using the word unacceptable. this is outrage jourks itous. it's not unacceptable. they had two years to pull this together. you can go out to california and find five people to put it together in six seconds. >> maybe she could go on the "daily show" and explain how -- >> you know, willie is an i.t. guy. >> did that fix work? >> it did. it did! download the update. >> that's it. >> so, here's a crazy thing that's bizarre. they go according to tom costello. they go to canada. they go to canada to get the system and it doesn't work. the canadian government had already fired them. you know, it's going to cost you $55 million. you turn around and it's like one of your parties at your parents' house the price tag ends up being $292 million. we actually had zeppelin on jet packs. >> it was worth it. >> took a while to get 292 million -- >> glitches there too. >> seriously, it's laughable. >> it is. you ask the question why don't they say how many people have enrolled that leaves one to believe that not many people have enrolled. if you look at the reporting in the "new york times," health care executives say the numbers they are getting back are not big. the numbers they preticketed for enrollment sam stein are going to be met. >> yeah. this is not a great roll out. you know, obviously they should put another button on the website that says, apply by phone and another one that says no, seriously apply by phone. they don't have the internet capacity right now to do anything. fundamental disclosure. my wife works for the administration. she's involved in congressional oversight at risk of getting a divorce i think kathleen sebelius obviously should testify. the administration has been way too secretive. i don't think they lied. >> sam, why have they been so secretive? >> i think it's a mix of things. one is they were generally taken by surprise at least the top end of the administration was. this was a cms enterprise. it seems from all of the reporting and from what i can gather up until very recently they didn't realize how bad this was going to go out. no one beta tested the site which is almost criminal when you think about it. the president was caught offguard which is unfortunate and really, you know, kind of messed up. so you need have someone who brings accountability to the process. i wouldn't be surprised if a few people lost their jobs. this starts basically explaining to congress and to the american public what went wrong and that's a very low bar for the administration to hit. >> sam, who at the top of the administration do you think was caught by surprise by this? >> well certainly the president was from what i can gather. >> how? how? >> it's not like he's sitting there testing beta websites. >> nobody was obviously. >> clearly no one was. >> the people running it were sure it would work. >> they put a lot of trust in this contractor and then maneuvered the deadline to confuse it. you promised this to the american people. the fact of the matter is it didn't work. >> if this is, mark halperin, the biggest launch the government has done in ages, shouldn't they be concerned -- i certainly would -- people running the most important site in your presidency, in your presidency depends on this working. right? yeah. they just got fired by the canadian government. aren't they canadian? yeah. okay. we better get talking. get moving. listen. here's the difference between the government and the private-sector. if this happened in the private-sector at a big company, and let's say the federal government is about as big as it gets, the person responsible would be gone and the firemen would be rushing in and they would be working around the clock 24/7 and they would clear out the people that screwed it up. you can't do that in the federal government, of course, because these people that screwed it up are protected by union laws. but in the private-sector they would all be cleared out and you would have the top people at google and yahoo! and you name it in there fixing this. >> here's three things we know. first of all best and the brightest. that phrase is ironically. the end of the book doesn't end that well. >> we lose. >> number two, every reporter who penetrates this, willie mentioned the "new york times," any time there's penetration with good sourcing it's clear things are worse than they are saying and maybe significantly worse. the third thing this is not a partisan point. if they can't run the front end of this thing it's not government-run health care but a big role for the federal government in this, if they can't do this part how can people possibly be confident. >> this is signing up. sign up on these sheets and then we'll do a lot of really, really complicated things on the back end. they are not getting the front end right. >> say the president wasn't really aware, kathleen sebelius, this thing was farmed out this, is too big a deal not just for the president's political legacy but they are asking the country to trust this program. they need to fix this program with limited resources. >> that's one of the key points. this is the president's singular achievement. auth great one and potentially game changing achievement giving people health care in this country and to be so reticent about the problems that are going on it's kind of surprising. >> we got a couple of more bunch of new stories. he may not be and, in fact, you would think we would have discovered this a lot sooner but if not for the most liked man in washington or disliked man in washington he's got a hero's welcome in texas. senator ted cruz returning to his home state over the weekend receiving an eight minute standing ovation from supporters at a gathering in san antonio. cruz spoke about being back in the lonestar state and about his fight to defund obama care. >> having spent the past month up in d.c., it is really great to be back in america. imagine if when the house had passed a bill funding the federal government and defunding obama care, if senate republicans had simply said we're going to stand together united with house republicans and the american people and we're going to stand against the train wreck that's obama care. the house republicans marched into battle courageously. and the senate republicans should have come in like the calvary to support them. unfortunately, a significant chunk of senate republicans instead came like the air force and began bombing the house republicans, our own twoops. >> i don't know where to begin but the president would still have vetoed it no matter what. so none of that makes any sense. >> even if the senate -- >> yes. >> even if the senate -- >> calvary bombing. >> okay. >> former governor jeb bush offered ted cruz a little advice. take a listen. >> have a little bit of self medici self-restraint. it might be a better approach to see the massive destruction. republicans need to take a step back and show a little self-restraight and let this happen more organically. >> self-restraint. i got one on twitter. >> when it works. >> the twitter works. the twitter kids that are running twitter know how to run twitter. the twitter works. sometimes they go on there and listen to some of my favorite rock band. >> high volume. >> you click on it. >> oh, my god. i want to get to more news stories. >> so anyway, kids have been nice to me on the twitter lately. one of the things that does disturb me, and there's a strain and i hope it's loin 5% in the republican party that constantly says to me people like you, scott walker, and tom coburn are rhinos and you don't belong in our party. there's is a small strain, but those people don't understand, it's like kicking in somebody's back door in the middle of the night and us waking up in the morning and going down stairs and then going what are you doing in our house? no they are in our house. this is scott walker's party. and this is chris christie's party and this is jeb bush's party. and this is tom coburn's party and this is my party. it's not their party. not even close to that. so if you're saying scott walker is too liberal for your party chances are good you're in the wrong republican party, right? >> there's -- you were talking about lack of transparency on health care. what republicans are saying about ted cruz. behind-the-scenes they are just -- he's going iowa again on friday third trip in a year and he's pulled in his sails a little bit but still a big problem for the party. >> make no mistake somebody else said this, bracketted it out like the ncaa tournament. coming out of the ted cruz site. ted cruz and marco rubio if he can't help himself and rand paul, freshmen. lots of luck with that. over here you'll have chris christie and maybe jeb bush and they are going to call that establishment wing actually, the republican wing of the republican party. >> the winning wing. >> those are the ones. i've written about this for 80 years that's the wing that always wins. this wing over here make a little bit of noise in iowa, make a little bit of noise in the early states but then turn south to florida and go up to the midwest and northeast and this is the wing that always wins. the press always follow this wing because they are so much more fun watching them set their hair on fire. >> you brought up chris christie. to your point one of the major papers in new jersey, when you read it, you really get the sense they are getting behind -- >> i didn't think the star-ledger was ever nice to chris christie. >> the editorial board writes chris christie is the most remarkable political talent america has seen since bill clinton. if you haven't witnessed his performance at a town hall meeting yet make a point ifrt. you will come away convinced there is a sensible middle ground in america after all. that's all you need to read. the paper cites the govern's achievements when it comes to pension, health and tenure reform. and changes to the higher education system. >> golly, why don't they get a room. come on. >> you keep raepding i don't think they want to get a room. the paper continues this way. balance that against his measurable failures and you have to conclude he's much better at politics than he is at government. his ego is entertaining but it's done damage as well. our own view is that christie is overrated. his spin is way ahead of his substance. the editorial board explains the only reason they are supporting christie is his spoent a deeply flawed candidate that lacks the ability to become governor. what just happened? >> what's happening in virginia? >> we can go there because our friend terry mcauliffe got a very big endorsement. fun event to watch. it was hillary clinton who made an appearance, one of her first -- >> this is crazy because willie and i were just talking this past weekend. we thought she was going to endorse cuccinelli. >> they are long time family friends with terry mcauliffe. she gave a pitch. >> recently in washington, unfortunately, we have seen examples of the wrong kind of leadership. when politicians choose scorched earth over common ground, when they operate in what i call the evidence free zone that's not the kind of leadership we need in virginia and america today. supporting and voting fortierry mcauliffe will make you proud of yourselves, of this commonwealth and yes of our country. >> this week hilary's husband former president bill clinton will join mcauliffe for three days on the campaign trail but one endorsement for the democrat won't be getting is from the richmond times dispatch. the paper announced they are endorsing no one. rejecting the candidacies of both mcauliffe and republican cuccinelli saying the state's third-party candidate has run a better race but still not a qualified option for governor. >> they are leaving it open. >> this race right now and i heard some people last week talk about this race it's been over for some time. don't believe that. for a couple of reasons. one, they are bringing in bill and hilary. you have terry mcauliffe that in virginia the whole carpet bagger thing may have a ring to it. secondly u-got this libertarian candidate swooping up. and cuccinelli is about as hard core as you can get on economic conservatism, more hard core than me when he talks about social security and medicare basically. i think something along the lines of socialism. he goes further on those two. i'm not sure that some of those library tarri-- librarertarians really? i understand cuccinelli has an uphill battle. i wonder if virginians will say i don't want terry mcauliffe to be my governor because virginia governors whether democrat or republican they are all kind of the same kind of guy. >> terry has run a decent race and i think you're right it will be closer, be what virginia resident calls natural tightening so maybe he'll win by two or three or four rather than eight or nine but most national republicans have given up on this race and were skeptical of cuccinelli. it's not a pure bellwether of anything but terry has run a more central race than cuccinelli and there's a huge gender gap which wasn't hurt by hillary clinton coming in for him. >> it will be close. what's he saying? >> coming up on "morning joe" -- >> does he say something analysty about him. >> kevin brady join us and julie page will preview the world series. getting to the fascinating piece with dr. nanunanimounancy snyde. you're watching "morning joe." we'll be right back. 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