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File image. Photo: 123 RF As part of a shake-up in the way ACC deals with all clients, the organisation s transition to a Next Generation Case Management means those with complex needs will retain an ACC recovery partner [personal case manager] but those with more routine needs are taken care of by a team of what ACC calls recovery assistants . New Zealand Spinal Trust national programme manager Andrew Hall said concerns were raised about the new model when it was first announced about 18 months ago because it feared recovery assistants would not have the expertise that personal case managers had to deal with serious spinal injuries. ....
“We’re very, very excited, it’s fantastic news.” Wouters has been working for the New Zealand Spinal Trust for the past 10 years and became the chief executive in 2016 and said talk of a new spinal rehabilitation unit has been discussed for years. But Wouters said other Government priorities have meant it hasn’t received funding until now. “It’s certainly been needed and it’s long overdue.” The trust provides support services for people with spinal injuries and is based at the Ōtara Spinal Unit in Bairds Rd. He said he would like to see the new facility expanded to include at least 30 beds. ....
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