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RBI announced that India and Singapore will link their Fast Payment Systems, UPI and PayNow by July 2022

RBI announced that India and Singapore will link their Fast Payment Systems, UPI and PayNow by July 2022
swarajyamag.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from swarajyamag.com Daily Mail and Mail on Sunday newspapers.

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Simplifying Nigeria's Payment System

Obinna Chima writes on the benefits of the recently introduced Nigeria Quick Response Code in the country, which is expected to improve settlement, promote financial inclusion, help bring cash-related activities into the ecosystem for a better economy and reduce the cost of processing cash
There is no doubt that over the years, Nigeria has made noticeable progress in its desire to create a robust payment system through several reforms targeted at restoring confidence in the system.
Indeed, a sound payment system infrastructure, where operators and customers can transact business with confidence and convenience, trust and timeliness, underpins many of these reforms. ....

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RBI proposes 24x7 helpline for digital payment services - The Hindu BusinessLine

RBI proposes 24x7 helpline for digital payment services
February 05, 2021
All bank branches to be brought under CTS clearing mechanism
The Reserve Bank of India on Friday announced setting up of a 24x7 helpline for digital payment services as well as enabling participation in CTS clearing across all bank branches in the country.
Noting that its Payment Systems Vision document envisages setting up a 24x7 helpline for addressing customer queries on various digital payment products, the RBI said the helpline will, in addition to building trust and confidence, also reduce expenditure on both financial and human resources, otherwise incurred for addressing queries and grievances. ....

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Set up 24x7 helpline for digital payments by Sept, RBI tells operators

Synopsis
As per the RBI statement, the major payment operators are required to set-up the mechanism by September, 2021. Going forward, the facility of registering and resolving the customer complaints through the helpline shall be considered, the statement added.
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Guidelines will be issued on outsourcing for Operators and Participants of Authorised Payment Systems.
In another move to strengthen the digital payment services, the RBI Governor Shaktikanta Das has announced the setting up of a 24X7 helpline for digital payment services. The announcement was made via Statement on Development and Regulatory policy issued today.
As per the governor’s speech, “With enhanced penetration and efficiency of digital payments, major payment system operators would be required to facilitate setting-up of a centralised industry-wide 24x7 helpline for addressing customer queries in respect of various digital payment products and give information on available gr ....

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RBI to set up a 24x7 helpline for digital payment services

Updated Feb 05, 2021 | 13:09 IST
The major payment system operators would be required to facilitate setting-up of a centralised industrywide 24x7 helpline for addressing customer queries in respect of various digital payment products
RBI to set up a 24x7 helpline for digital payment services
New Delhi: In another move to strengthen the digital payment services in the country, RBI Governor Shaktikanta Das on Friday announced the setting up of a 24X7 helpline for digital payment services. The announcement was made via Statement on Development and Regulatory policy issued today.
In its statement, RBI said, Many safety and security features and measures for redress of grievances have been ushered in by the Reserve Bank of India for enhanced digital payments experience of users. The Payment Systems Vision document of RBI envisages setting up a 24x7 helpline for addressing customer queries in respect of various digital payment products. ....

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