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'Sky told me to climb on my roof to check my satellite dish': 10 horrific customer service stories

Standards of customer service in Britain have never been lower. According to research published by Which? last December, major firms employ too few staff, fail to provide vital training and offer a service that is as bad – or even worse – than it was during the pandemic, when they were forced to close call centres. ....

United Kingdom , Nigel Morris , Jessamy Calkin , Nancy Doyle , Xanthe Clay , Guy Kelly , Martin Hainsworth , Rocio Concha , Denise Bishop , Howard Clayton , Thom Gibbs , Coventry Building Society , Post Office , Customer Service ,

Ten of the worst customer service horror stories

Our report into the death of British customer relations generated 900 comments – here are your worst encounters, plus some from our writers ....

United Kingdom , Jessamy Calkin , Rocio Concha , Howard Clayton , Denise Bishop , Guy Kelly , Xanthe Clay , Martin Hainsworth , Nigel Morris , Nancy Doyle , Thom Gibbs , Coventry Building Society , Post Office , Hm Revenue Amp Customs , Daily Features , Other Features , Us Content ,

How to make the perfect pancake mix: easy tips to master basic batter on Pancake Day 2024

From the right temperature for your pan to the optimum amount of fat, follow this handy advice for a successful stack ....

Shrove Tuesday , American Food , Pancake Day , Xanthe Clay , Eg General , Easy Recipes , Breakfast Recipes , Food And Drink , Pancake Recipes ,

Best sweet and savoury pancake toppings for Pancake Day 2024

Branch out from lemon and sugar and enjoy rhubarb and blood orange, chocolate and marshmallow, and even kale and chilli ....

Republic Of , United States , United Kingdom , Shrove Tuesday , Pancake Day , Xanthe Clay , Eg General , Baking Recipes , Brunch Recipes , Breakfast Recipes , Food And Drink , Pancake Recipes ,

Can you buy budget tinned tuna that tastes good and is eco-friendly? I tried 16 cans to find out

Weighing up taste and price against sustainability ratings, I put supermarket selections to the test ....

United Kingdom , Charlotte Dawe , Charles Redfern , Angus Cowan , International Seafood Sustainability Foundation , World Wildlife , Marine Stewardship Council , Tuna Shopper , Sea Sisters , Japanese Owned Princes , World Wildlife Trust , Healthy Food , Xanthe Clay , Cost Of Living Crisis , Food And Drink , Us Content ,