Live Breaking News & Updates on Total Business Respondents
Stay updated with breaking news from Total business respondents. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
Keypoint Intelligence’s 2023 direct marketing communications primary research highlights the importance of a positive customer experience (CX) when delivering marketing communications. Achieving a great customer experience is not without its challenges, but it is necessary for customer engagement and retention. This article explores the importance of a CX strategy, considers the best channels for engagement, and discusses personalization’s role in improving customer loyalty. ....