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CNN CNN This Morning July 6, 2024

right now. first, my personal apology on behalf of myself and everyone at southwest for all of this. second, a pledge to do everything we can and to work day and night to repair our relationship with you and offer some new resources that we have to get you the fastest information and fastest service possible. it is the top of the hour, 8:00eem eastern. we re glad you re with us. it is december 29th. welcome to cnn this morning. i think everyone wants an apology. i m confused because he said at one point that if you still haven t gotten your bad you could get it at no cost to you, which is you could get back at what you own. so we re talking about this apology this morning from southwest airlines. this time from the chief commercial officer brian green. this comes at 2300 more southwest flights today have been canceled and they announced new ways they are planning to help stranded customers. listen to this. you could submit a full refund request for any can ....

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CNN CNN This Morning June 4, 2024 13:06:00

The company for years about the technology that left the airline so vulnerable to a meltdown just like this. southwest pilot s association writing that more than a decade leadership short comings and safeguarding have led to disappointed passengers and millions in lost profits. the airline has not been clear about what they have done in re re recent years to update that technology. we welcome anybody to join us on the program. pete buttigieg spoke to southwest union remembers and here is what he said. i also talked with union leade leadership from the pilots and flight attendants and they made clear they re been raising the alarm about this issue for sometime and that this really has to do with decisions and choices and in terms of the investments that this airline has made or has failed to make over the years that seem to be catching up to them now. ....

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