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outside and not as accessible for people like jade. b.a.r.t. s general manager recently met with riders who had disabilities during a listening tour. a b.a.r.t. spokesperson said they were in the process of reaching out to jade. they would like to meet with her in person and plan to provide her with a 24/7 number to call where a remote agent could open the gates. we want b.a.r.t. to be available and accessible to everybody. reporter: jade believes more staffing could help and more training, but he wants b.a.r.t. to be aware there are challenges that come with these new changes. disabled people exist. we are everywhere. and we re going to start making a stink about it. reporter: liz kreutz, abc 7 news. part of our effort to build a better bay area focuses on our neighbors from becoming homeless, which is a huge problem in the bay area. today oakland mayor libby schaaf praised a multi agency effort to fight homelessness. laura anthony is live in oakland with the ....