Communities with inclusion and id like to take a moment to recognize our members attending today. They continue to be the background of support for the club and help enable us to offer wonderful and diverse programming now and in the future and we also like to welcome members of the 20 20 class of fellows with rising nexgen business. [inaudible] its an honor for me to introduce our special guest today, trustee at the economic club, deanna mulligan. Deanna was chief executive officer in 2011 and served in that role until this month. She joined in 2008 the Vice President to leave the company in its Spiritual Life and was appointed to presidency operating officer assured as a trustee on the board of the vanguard group, a position she held since 2017 and has a background in both energy and operational themes. [inaudible] she was previously a director on the board of arts council and active in the industry and in the daa and directors of life insurers and the department of Financial Service
Announcer this is on the money, your money, your life, your future. We begin with gift returns. Traditionally if a store cant resell it, returned items are tossed out or sold to liquidators at a loss, but retailers are changing the way they are handling returns. Courtney reagan has this weeks cover story, exchange rate. Reporter americans returned 260 billion in merchandise to retailers last year, or 8 of total purchases. Even higher around the holiday season. According to gartner research, less than half is resold leaving reers booking big losses, in some cases as much as 10 of total sales. Add in the surge of online r. Return rates from online sales can be 30 or more, and that has research from gartner warning retailers the old way of dealing with returns is a ticking time bomb. Retailers are not very good at managing returns right now, and so unless they invest in their ability to manage returns, the volume of returns coming back will cause problems in their overall supply chain. Re
We begin with gift returns. Traditionally if a store cant resell it, returned items are tossed out or sold to liquatidors at a loss, but retailers are changing the way they are handling returns. Court any reagan has this weeks cover story, exchange rate. Reporter americans returned 260 billion in merchandise to retailers last year, or 8 of total purchases. Even higher around the holiday season. Accordin tgo gartner research, less than half is resold leaving retailers booking big losses, in some cases as much as 10 of total sales. Add in the surge of Online Shopping and the problem gets even bigger. Return rates from online sales can be 30 or more, and that has research from gartner warning retailers the old way of dealing with returns is a ticking time bomb. Retailers are not very good at managing returns right now, and so unless they invest in their ability to manage returns, the volume of returns coming back will cause problems in their overall supply chain. Reporter best buy is one
Traditionally if a store cant resell it, returned items are tossed out or sold to liquidators at a loss, but retailers are changing the way they are handling returns. Court any reagan has this weeks cover story, exchange rate. Reporter americans returned 260 billion in merchandise to retailers last year, or 8 of total purchases. Even higher around the holiday season. According to gartner research, less than half is resold leaving retailers booking big losses, in some cases as much as 10 of total sales. Add in the surge of Online Shopping and the problem gets even bigger. Return rates from online sales can be 30 or more, and that has research from gartner warning retailers the old way of dealing with returns is a ticking time bomb. Retailers are not very good at managing returns right now, and so unless they invest in their ability to manage returns, the volume back will cause problems in their overall supply chain. Reporter best buy is one retailer working on ways to recoup losses asso
A former church usher who prosecutors say hired a hit man to kill his wife in cold blood. The first robotic. Science fiction coming to life. Software. Drones and robots and the new study on the wave of the fut and you are should we be worried about robots replacing humans in the work place. It is all on happening now. But first, we start with our top story. Police in london arresting four men on terrorist charges. I am jon scott and welcome to second hour of happening now. They are searching homes and cars in an ongoing terrorist investigation. Amy has more from london. Amy . Reporter hi, shannon, with fears of terror attacks on the rise and isis. Terrorist arrest have gone up five fold here and Scotland Yard rounded up four more men accused of plotting terrorist attacks. We dont have the details of what they are believed to have gotten up to. It comes on the heels of nine arrest last week including high profile islamist who was released on bail. These arrests are people are sympathize