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PHOTO: Edward Howell | unsplash Peggy Winton, president of AIIM and an old friend, recently asked which term people preferred: knowledge management or organizational intelligence. Organizational intelligence is a relatively new phrase introduced by Microsoft. In a white paper on content services from last year titled, Growing Organizational Intelligence with Knowledge and Content in Microsoft 365, Microsoft stated its investments in content services will help with: âHow that collective knowledge within an organization is accessed, shared, and matured .. With Project Cortex and now Microsoft Viva, the term knowledge management has seen a resurgence within Microsoft marketing literature. AIIM has also shared quite a few posts on KM, but its recent release of an ebook developed in partnership with Microsoft is important in our current context: Building Organizational Intelligence with Connected Thinking (pdf). ....
Come to Outlook Mobile. The water s lovely Richard Speed Thu 4 Mar 2021 // 16:56 UTC Share Copy Updated Microsoft issued a reminder during its Ignite shindig this week that for every shiny new service it launches, it nudges an older one aside once the lustre has worn off. The latest knife being plunged into the Microsoft 365 information management service is the pulling of the Delve mobile apps from the App Store and Google Play this week, followed by a shut down of the behind-the-scenes services for them in June. Notification MC242486 in the Microsoft 365 Admin Center tagged the event as a Major Update with User Impact . ....
PHOTO: Charles The solution to workplace information overload is limiting data flow to the most relevant and urgent emails, documents, events and posts. One possible way to do so is to organize and present content by business topics, such as customer, project or product name. This all sounds simple, but is really hard for at least the following reasons: What is an important topic? How do you (automatically) classify content by topics? How do you decide what is most relevant and urgent for each person? These are complex problems because people interpret information differently. Topics differ by individuals and groups, so trying to define them in a meaningful way is impractical for large groups of people like departments and entire organizations. Even in the rare case where organizations agree on a common vocabulary, classifying emails or documents by topics accurately and uniformly is virtually impossible because of the unstructured nature of documents, ....