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Salesforce looks to generative AI to tackle banking's "$48 billion problem" with customer disputes

We've all been there - arguing with the bank over a disputed transaction that's appeared on our account. That's a high-cost problem for financial. ....

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Salesforce com : Launches AI-Powered Capabilities to Help Banks Quickly Resolve Transaction Disputes

AI-Powered Transaction Dispute Management streamlines the entire dispute process to resolve customer inquiries and requests more efficiently

Einstein Copilot. ....

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