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The Power of Moments – Chip Heath, Dan Heath

The Power of Moments – Chip Heath, Dan Heath | Free Book Summary ....

Chip Heath , Dan Heath , Peak End Rule ,

Three Financial Advisor Networking Hacks

Tips for improving networking skills include watching body language and being authentic. ....

Dan Heath , John Bargh , Norihiro Sadato , Daniel Kahneman , Albert Mehrabian , Tanya Chartrand , Proxemics Theory , Peak End Rule , Professor Norihiro Sadato ,

Using Friction As A Feature In Machine Learning Algorithms — Smashing Magazine

Friction often has a negative connotation in user experience design, but it actually has many benefits. Its best-known use case is mitigating unintended consequences in high-risk scenarios, yet it has a new place in the age of artificial intelligence. Adding strategic friction to interfaces can lead to profound efficiency gains in machine learning algorithms. ....

New York , United States , Maggie Appleton , Jakob Nielsen , Maximillian Piras , Marc Andreessen , Joas Pambou , Joel Spolsky , Shane Duggan , Daniel Kahneman Amos Tversky , Archana Madhavan , Adriano Raiano , Steve Krug , Christina Perricone , Lyndon Cerejo , Deanna Alcorn , Adam Mosseri , Apple Machine Learning Research Department , New York Times , Norman Nielsen Group , Feature In Machine Learning , Senior Product Designer , With The , How To Use , Dont Make Me Think , Ultimate Guide ,

"Comparing recalled versus experienced symptoms of breathlessness ratin" by Jacob Sandberg, Josefin Sundh et al.

Background and objective: Recall of breathlessness is important for clinical care but might differ from the experienced (momentary) symptoms. This study aimed to characterize the relationship between momentary breathlessness ratings and the recall of the experience. It is hypothesized that recall is influenced by the peak (worst) and end (most recent) ratings of momentary breathlessness (peak-end rule). Methods: This study used mobile ecological momentary assessment (mEMA) for assessing breathlessness in daily life through an application installed on participants' mobile phones. Breathlessness ratings (0–10 numerical rating scale) were recorded throughout the day and recalled each night and at the end of the week. Analyses were performed using regular and mixed linear regression. Results: Eighty-four people participated. Their mean age was 64.4 years, 60% were female and 98% had modified Medical Research Council (mMRC) ≥ 1. The mean number of momentary ratings of breathlessnes ....

Research Council , Medical Research Council , Yspnoea Symptoms , Obile Ecological Momentary Assessment , Peak End Rule , Ecall Of Symptoms ,

Where Should You Focus Customer Experience Management Efforts?

Is it better to go for that lasting impression in customer experience that really delights or to fix something that is broken? ....

Barbara Frederickson , Daniel Kahneman , Maksim Shebeko , Harley Manning , Dan Heath , Kerry Bodine , Randy Larsen , Bruce Temkin , Xm Institute , Corporate Executive Board , Peak End Rule , Why Certain Experiences Have Extraordinary Impact , Data Science Is Key , Harvard Business Review , Putting Customers , West Monroe , Are You Asking , Right Customer Experience , Mint Mobile , Experiences You , Customer Journeys And Mapping , Customer Experience Management , Customer Experience Design , Michael Manfredo ,