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Should OTAs and other intermediaries be asking customers for a tip?

Recently, Hopper, an OTA based in Canada, started to ask customers to pay a tip to Hopper as part of the booking. The tip is included automatically in the final price on the final payment page before completing the booking. The customer has to switch the toggle to the off position in order to not pay a tip. ....

United States , New York , Larry Mogelonsky , Peter Oconnor , Linchi Kwok , Tim Peter , Frederic Gonzalo , Bryan Haynes , Mark Fancourt , Otas Cheaptickets , Max Starkov , Martin Soler , Partner At Hotel Mogel Consulting Ltd , Partner At Soler Associates , New York Times , Tim Peter Associates , Collins College Of Hospitality Management , Consultant At Haynes Marcoms Ltd , Hotel Mogel Consulting , Strategy Speaker , Reservoir Dogs , Harvey Keitel , Steve Buscemi , American Diner , Lead Consultant , Haynes Marcoms ,

What would be the impact of generative AI like ChatGPT on hospitality?

Recently, there have been a lot of buzz and heated discussions about the impact and role of generative AI like ChatGPT in the hospitality industry and travel in general. From bold predictions that ChatGPT will revolutionize the industry and liberate the industry from the yoke of the OTAs to expert statements that it will lead to complete overhaul of the hotel tech stack and help solve labor shortages in hospitality. ....

Adam Mogelonsky , Frank Wolfe , Tomeu Fiol , Dave Berkus , Stanislav Ivanov , Google Bard , Martin Soler , Mark Fancourt , Max Starkov , Partner At Soler Associates , Cendyn Ai Call Center , Partner At Wayfare Ventures , Global Hotel Technologies , Goldman Sachs , Hotels International , Your Company , Partner At Hotel Mogel Consulting Ltd , Machine Learning Company , Housekeeping Customer Services , Hotel Mogel Consulting , Wayfare Ventures , Planning Phase , Digital Customer , Booking Phase , Customer Services , Hotel Technologies Director ,

The dangerous myth of AI in hospitality | By Josiah Mackenzie

The way people talk about artificial intelligence today, you’d think all we need to do is turn on ChatGPT and let the machines do our job for us. ....

Simone Puorto , Erick Larsen , Martin Soler , Rex Woodbury , Philip Rothaus , Shiji Group , Managing Director , Travel Singularity , For You Page ,

Martin Soler

Martin Soler
hospitalitynet.org - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from hospitalitynet.org Daily Mail and Mail on Sunday newspapers.

Martin Soler , Partner In Soler Associates , Hotel General Manager , Chief Marketing Officer ,

The Year in Review - Top highlights from the Hospitality Net World Panel

As we near the end of 2022, we are pleased to share some of the top highlights from the Hospitality Net World Panel this year. We have compiled a list of the most popular viewpoints published in each panel on our website over the past 12 months for you to review. ....

Larry Mogelonsky , Simone Puorto , David Lund , Martin Soler , Robert Mandelbaum , Justin Lewis , Annemarie Gubanski , Raul Moronta , Thomas Magnuson , Lakshmi Narasimhan Soundararajan , Florian Kaefer , Inge Huijbrechts , Salman Halawi , Christian Boerger , Frederic Gonzalo , Fergus Boyd , Joanne Hendrickx , Jos Schaap , Mark Fancourt , Henri Roelings , Eli Strzelecka , Stephanie Smith , Max Starkov , Agnes Defranco , Kathryn Murphy , Pablo Torres ,