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Navigating the CX Challenge: Despite Companies' Increased Tech Investments, Consumer Impatience Grows -February 20, 2024 at 09:19 am EST

Almost half of consumers are willing to spend more for an improved customer experience, according to Broadridge s 6th Annual CX and Communications Survey
NEW YORK, Feb. 20, 2024 /PRNewswire/ . ....

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Navigating the CX Challenge: Despite Companies' Increased Tech Investments, Consumer Impatience Grows

/PRNewswire/ Amid today s uncertain economic environment and companies increasing dependence on technology to provide customer service, consumer patience. ....

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BSU pushes for academic reforms, deeper community ties

Following a year of racist incidents in University classrooms, BSU demanded administrators reform tenure consideration and bias training in academic departments. ....

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Companies Are Striking Out with Customers: Why CX Is Pivotal to Customer Retention and Where Companies Are Falling Short

/PRNewswire/ Consumers are making drastic cutbacks on their spending habits, with nearly two-thirds (65%) cutting spending with companies that don t meet. ....

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Psych Org, Student Paper Express Support for Students Alleging Antisemitism from GWU Prof

Both an organization of psychologists and George Washington University’s (GWU) student newspaper are expressing support for the students who are alleging that they experienced antisemitism under Assistant Professor of Psychology Dr. Lara Sheehi. ....

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