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Navigating the CX Challenge: Despite Companies' Increased Tech Investments, Consumer Impatience Grows -February 20, 2024 at 09:19 am EST

Almost half of consumers are willing to spend more for an improved customer experience, according to Broadridge s 6th Annual CX and Communications Survey NEW YORK, Feb. 20, 2024 /PRNewswire/ .

Navigating the CX Challenge: Despite Companies' Increased Tech Investments, Consumer Impatience Grows

/PRNewswire/ Amid today s uncertain economic environment and companies increasing dependence on technology to provide customer service, consumer patience.

Star 97.7 - Smooth Rock n' Roll Local News 12/29/23

FCCPS Strategic Plan: A Living Document, Not a Dusty Binder - Falls Church News-Press Online

By Superintendent of Schools Peter Noonan We can all agree that the words “Strategic Plan” aren’t nearly as exciting as “First Day of School,” “Graduation,” or “Snow Day.”  However, in Falls Church City Public Schools (FCCPS), there’s much to be excited about as we implement a new Strategic Plan .

Strategically and collaboratively engaging the B2B buying party

In a world of information excess and low trust, the B2B buying party is becoming harder and harder to engage.