Live Breaking News & Updates on Genesys Contact Center

Stay updated with breaking news from Genesys contact center. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.

MetTel, MCS Help Federal Agency Improve CX With Managed Network Services; Don Parente Quoted

Looking for the latest Government Contracting News? Check out our story: MetTel, MCS Help Federal Agency Improve CX With Managed Network Services; Don Parente ....

Don Parente , Mission Critical Solutions , Genesys Contact Center , Microsoft Teams , Amazon Connect Unified Communication ,

e-Contact Acclaimed by Frost & Sullivan for Helping Clients Deliver Enhanced Customer Experiences with Its Lynn Platform


(1)
Lynn enables organizations to succeed at digital transformation by making it easy for them to develop and maintain sophisticated omnichannel engagement
SÃO PAULO, Feb. 2, 2021 /PRNewswire/ Based on its recent analysis of the Latin American contact center solutions market, Frost & Sullivan recognizes e-Contact (this is the right link for the company: https://www.e-contact.cl/) with the 2020 Latin America Technology Innovation Leadership Award for its Lynn platform. The unified platform brings together previously siloed or disparate channel solutions so that contact centers and enterprises may interact conversationally with consumers on their chosen channel via live agents or chatbots. It integrates with cloud contact center solutions and third-party bots, enabling users to manage and train artificial intelligent engines using an all-in-one, easy-to-use graphic interface. ....

United States , Kostenloser Wertpapierhandel , Nicholas Baugh , Juan Gonzalez , Fernando Duran , Harley Gadomski , Latin America Technology Innovation Leadership Award , Research Director , Practices Research Analyst , Genesys Contact Center , Latin American , America Technology Innovation Leadership Award , Internet Protocol , Best Practices Research , Sullivan Best Practices , Mega Trends , Latin America , Gold Partners , ஒன்றுபட்டது மாநிலங்களில் , நிக்கோலஸ் பா , ஜுவான் கோன்சலஸ் , பெர்னாண்டோ துரான் , லத்தீன் அமெரிக்கா தொழில்நுட்பம் கண்டுபிடிப்பு தலைமைத்துவம் விருது , ஆராய்ச்சி இயக்குனர் , ப்ர்யாக்டிஸஸ் ஆராய்ச்சி ஆய்வாளர் , கேனேசிச் தொடர்பு மையம் ,