Identity management system, and the office of communications which is focused on the Call Center Operations and healthcare. Gov. To facilitate the various thects of the marketplace, andfacility for secure addition to the hub, cms contract with cgi federal to build the federal facilitated market the places to which consumers use to apply for Health Coverage through private qualified health plans inaffordability programs. Access the system at any one time. Immediately address the capacity issues in the first few days and continued to work on and betterrovement user experience. Healthcare. Gov is made up of subdivisions, one called learn and contains information to assist and educate consumers about the marketplace. A premium estimation tool was launched on october 10 to allow consumers to Browse Health care plans without creating alan Health Care Without creating a healthcare. Gov account, which contains the online application for enrollment. Only the new tool could sort into two age cat
Department of health and Human Services. Mr. Todd park is the chief Technology Officer of the United States. Roekel is the chief Information Officer of the United States. Rules, asuant to the many of you will see, i was asked that you rise to take a sworn oath. Please raise your right hands. Do you swear or from the testimony you are about to give away the truth, the whole truth, nothing but the truth . But the record reflect that all answers all answered in the affirmative. This is a large panel. It is going to be a long day. Witnesses will be asked questions by both sides of the aisle. I would ask that since your Opening Statements are placed in the record verbatim that you adhere to the time clock and come to a halt as quickly as possible when its red. Yellow is not an opportunity to start a new subject. It is an opportunity to wrap up. With that, we will go to our distinguished guests, mr. Pounder. We appreciate the opportunity. O testify in july, i testified before the Sub Committ
We underestimated the volume of users to access the site at one time. We immediately addressed the issue and continued to work on performance and create a better experience. Health care is made up of two major subdivisions. One is called learned and continues to educate consumers. While the premium estimation tool can only sort consumers on its first launch, its functionality will be to better fit Consumer Shopping profiles. This is different from the application because determination for assurance affordability programs, mecaid and chip, are specific to the characteristics of an applicant in his or her household and ask only be communicated after an application is completed. I know that consumers have been frustrated in these initial weeks after the sites loan. While the hub is working as intended, after the launch of the online application, numerous problems surfaced which have prevented some consumers moving through the account application, eligibility in a smooth and seamless manne
Next question, please. If you would like to ask a question you may press star one. Just a moment, please. Thank you for taking the question. It looks like in florida that about one 1000th of the eligible insured population has accepted a plan. Im wondering what you would say to folks to encourage them to keep trying im a particularly not beene who have waiting all those years for insurance that you want to entice to enroll. I would say a couple of things. There is no doubt that particularly the early experience with healthcare. Gov frustrating, but it is Getting Better every day, so i encourage people to visit the site. One of the issues that would be helpful to share with your readers is if they are not going to be eligible for a financial subsidy or for medicaid, they dont have to shop only in the application on healthcare. Gov. They could go to healthcare. Gov by state pull up option, shop for a plan and directly contact the insurance carrier they are interested in. So people who ma
Minority on this committee defending administration when it failed to deliver relevant documents and object to they find themselves objecting to hearings, witness request and constantly engaged in petty downplaying of what, in fact, are serious problems. The minority today will undoubtedly point out this must be political, that were not here because only 1100 people at a time could get onto a website before it crashed effectively, when 250,000 needed to get on it when it was a law and mandated. Were not here for that reason, they will say, were here because this is political. This committee on a bipartisan basis has offered legislation that if the senate had taken it up and the president had supported and signed it, and it had been implemented in this project, undoubtedly many of the mistakes made we would find would not be made. In fact the lack of Budget Authority for a single point on a project of this sort conducted and overseen by somebody who had a Success Story in similar operat