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Why people lash out at service workers

People are increasingly berating service workers. There are forces at work that may explain why they’re bearing the brunt of customers’ ire.

United statesHong kongUniversity of denverRochester institute of technologyNew yorkSan diegoVillanova universitySan franciscoUnited kingdomCity ofPunta santiagoPuerto ricoKelley schoolNew south walesNew jerseyNew york university

The passive-aggressive colleagues who poison workplaces

Whether on email or face to face, subtle digs are all over the workplace. This insidious behaviour spares no-one – and it can grind down workers.

New yorkUnited statesHong kongUnited kingdomVillanova universityCity ofSan franciscoKelley schoolCzech republicAaditya jainEboth hibbsEric anicichHelen hughesDavid robsonThomas rouletBobby kotick

The big LGBTQ+ wage gap problem

Research shows LGBTQ+ workers encounter a startling earnings gap in employment. What’s driving this?

United statesNew yorkVillanova universityWest virginiaSan franciscoNorth carolinaWestern australiaJammu and kashmirUnited kingdomJapan generalCity ofRocky mountainNew south walesNew jerseyCzech republicBuenos aires

Could menstrual leave change the workplace?

More and more companies are answering the call to provide period leave – yet some critics remain sceptical.

United statesNew yorkSan diegoVillanova universitySan franciscoNorth carolinaWestern australiaWorld health organizationAl qahirahEteläuomen läiJammu and kashmirUnited kingdomCity ofRocky mountainNew south walesSpringfield college

The ghost colleagues of the remote workplace

Remote working during the pandemic shrank employees’ worlds. Now, some colleagues feel like they simply don’t exist in workers’ daily lives – and it's having an effect.

City ofUnited kingdomUnited statesWestern areaSierra leoneBaden wübergVillanova universitySan franciscoNoord hollandWestchester countyNew yorkLondon schoolSiena collegeWestern australiaNorth carolinaStanford university

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