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Forrester: Customer Trust In Financial Services Providers Is Weak Across Most Of Asia Pacific

Customers seek greater empathy, dependability, and competence from their banks, investment firms, and life insurers SINGAPORE, May 17, 2023 /PRNewswire/ According to Forrester's (Nasdaq: FORR) Financial Services Customer Trust Index, earning the trust of customers is crucial to driving revenue, especially in times of economic volatility. In Asia Pacific (APAC), the results show that customer trust in banks, investment firms, and life insurers is lacking in most of the region. For example, less than half of customers in Australia, Hong Kong S.A.R., and Singapore trust their banks, while less than a third of customers in Australia, Hong Kong S.A.R., and Malaysia trust their investment managers. Additionally, less than a fifth of customers in Hong Kong S.A.R. and Singapore trust their life insurers. Forrester recently surveyed nearly 18,000 online adults across Australia, Mainland China, Hong Kong, India, Indonesia, Malaysia, and Singapore to measure customers' trust in their fi ....

Hong Kong , Frederic Giron , Asia Pacific , Financial Services Customer Trust Index , Forrester Financial Services Customer Trust Index , Services Customer Trust Index , Hong Kongs , Mainland China , Financial Services Customer Trust , Customers Seek Greater Empathy , Nd Competence From Their Banks , Investment Firms , Nd Life Insurers Singapore , May 17 , 023 Prnewswire According To Forrester 39s Nasdaq Forr Financial Services Customer Trust Index , Arning The Trust Of Customers Is Crucial To Driving Revenue , Specially In Times Of Economic Volatility Asia Pacific Apac , He Results Show That Customer Trust In Banks , Nd Life Insurers Is Lacking In Most Of The Region For Example , Ess Than Half Of Customers In Australia , Ong Kong Sar , Nd Singapore Trust Their Banks , Hile Less Thana Third Of Customers In Australia , Nd Malaysia Trust Their Investment Managers Additionally , Ess Thana Fifth Of Customers In Hong Kong Sar And Singapore Trust Their Life Insurers Forrester Recently Surveyed Nearly 18 , 000 Online Adults Across Australia ,

Forrester Opens Award Nominations In Asia Pacific To Recognize Excellence In B2B Marketing, Sales, And Product Functions

B2B organizations that align their growth engine will be honored at Forrester's B2B Summit APAC SINGAPORE, April 26, 2023 /PRNewswire/ Forrester(Nasdaq: FORR) is opening calls for nominations in Asia Pacific (APAC) for its B2B Return On Integration Honorsand B2B Programs Of The Year Awards. The awards recognize B2B organizations with outstanding achievements in marketing, sales, and product functions that drive scalable and sustainable revenue growth. Honorees will be recognized at Forrester's B2B Summit APAC, being held in Singapore, and digitally, September 19-20, 2023. Nominations for both award categories are open to companies in APAC with more than 1,000 employees. Forrester invites nominations from chief marketing officers, chief sales officers, chief product officers, and other marketing, sales, and product leaders. The nomination criteria for Forrester's two awards are as follows: B2B Return On Integration (ROI) Honors. These awards showcase organizations that have ....

Dane Anderson , Asia Pacific , Return On Integration Honors , Programs Of The Year , Return On Integration , B2b Organizations That Align Their Growth Engine Will Be Honored At Forrester 39s Summit Apac Singapore , April 26 , 023 Prnewswire Forrester Nasdaq Forr Is Opening Calls For Nominations In Asia Pacific Apac Its B2b Return On Integration Honorsand Programs Of The Year Awards Recognize Organizations With Outstanding Achievements Marketing , Nd Product Functions That Drive Scalable And Sustainable Revenue Growth Honorees Will Be Recognized At Forrester 39s B2b Summit Apac , Eing Held In Singapore , Nd Digitally , Eptember 19 20 , 023 Nominations For Both Award Categories Are Open To Companies In Apac With More Than 1 , 000 Employees Forrester Invites Nominations From Chief Marketing Officers , Chief Sales Officers , Chief Product Officers , Nd Other Marketing , Nd Product Leaders The Nomination Criteria For Forrester 39s Two Awards Are As Follows B2b Return On Integration Roi Honors These Showcase Organizations That Have Achieved Strong Cross Functional Alignment Across Their Marketing , Nd Product Functions The B2b Growth Engine To Improve Company Performance , Deliver Customer Value , Nd Drive Revenue B2b Programs Of The Year Poy Awards These Recognize Outstanding Achievements Within Specific Areas Marketing , Nd Product Through The Successful Implementation Of Research , Nd Best Practices To Improve Functional Performance Apply , N Organization Must Demonstrate How It Implementeda Modern , Evenue Focused Strategy , R Initiative To Help The Company Grow Companies Can Review Complete Award Nomination Criteria And Submit An Entry Here Deadline Submita Is June 5 ,

Forrester Recognises Dialog Axiata PLC As APAC Recipient Of 2023 Customer-Obsessed Enterprise Award

SYDNEY, April 20, 2023 /PRNewswire/ Forrester(Nasdaq: FORR) today announced that leading Sri Lanka-based telecommunications provider Dialog Axiata PLCis the Asia Pacific (APAC) winner of its inaugural Customer-Obsessed Enterprise Award. The award recognises organisations that are putting customers at the centre of everything they do to accelerate business growth, retain customers, and enable greater employee engagement. Dialog Axiata will be honoured at CX APAC, being held in Sydney and digitally, May 25-26, 2023. Dialog Axiata has been named the APAC recipient of Forrester's Customer-Obsessed Enterprise Award for continuously investing in products and services designed to improve its customer experience - including becoming the first company to introduce a 5G network in Sri Lanka. The firm is also fostering a customer-obsessed culture by delivering a more personalised customer experience and building greater trust and loyalty with its customers. "We congratulate Dialog Axia ....

New South Wales , Sri Lanka , Dane Anderson , Asia Pacific , Dialog Axiata , Sri Lanka Based , Customer Obsessed Enterprise , Customer Obsessed Enterprise Award , April 20 , 023 Prnewswire Forrester Nasdaq Forr Today Announced That Leading Sri Lanka Based Telecommunications Provider Dialog Axiata Plcis The Asia Pacific Apac Winner Of Its Inaugural Customer Obsessed Enterprise Award Recognises Organisations Are Putting Customers At Centre Everything They Do To Accelerate Business Growth , Retain Customers , Nd Enable Greater Employee Engagement Dialog Axiata Will Be Honoured At Cx Apac , Eing Held In Sydney And Digitally , Ay 25 26 , 023 Dialog Axiata Has Been Named The Apac Recipient Of Forrester 39s Customer Obsessed Enterprise Award For Continuously Investing In Products And Services Designed To Improve Its Experience Including Becoming First Company Introducea 5g Network Sri Lanka Firm Is Also Fosteringa Culture By Deliveringa More Personalised Building Greater Trust Loyalty With Customers Quot We Congratulate Winning , Uot Said Dane Anderson , Enior Vice President Of International Research And Product At Forrester Quot Dialog Axiata Is Demonstrating Firsthand How It 39s Keeping Its Customers The Forefront Business To Drive Consistent Growth Profitability Foster Customer Employee Retention Axiatawill Share Success Story Cx Apac , A Leading Event For Cx , B2c Marketing , Nd Digital Leaders To Learn Best Practices Focused On Improving Existing And Future Customer Experiences Resources Registerto Attend Forrester 39s Cx Apac 2023 Conference Learnmore About Obsession Award Winners Explore Decisions Services Forcustomer Experience , B2c Marketing Executives , Nd Digital Business Amp Strategy About Forrester Nasdaq Forr Is One Of The Most Influential Research And Advisory Firms In World We Help Leaders Across Technology , Customer Experience , Nd Product Functions Use Customer Obsession To Accelerate Growth Through Forrester 39s Proprietary Research , End Events , Eaders From Around The Globe Are Empowered To Be Bold At Work Navigate Change And Put Their Customers Centre Of Leadership ,

Forrester Announces Full Conference Agenda For CX APAC 2023

The event will help CX, B2C marketing, and digital leaders achieve cross-functional alignment to drive sustainable business growth SYDNEY, April 4, 2023 /PRNewswire/ Forrester (Nasdaq: FORR) today announced the full conference agenda for CX APAC, being held in Sydney, Australia, and digitally on May 25-26, 2023. At a time when consumer brands are bracing for strong macroeconomic headwinds, a lack of shared vision across the business is a challenge. The time is now for customer-facing functions to establish a shared, collective understanding of the customer that creates value for their customers and drives sustainable growth for their business. Forrester finds that companies with high levels of alignment across functions including customer experience (CX), marketing, and digital report 2.4x higher revenue growth and 2x higher growth in profitability than those with either some or no alignment. Forrester's CX APAC 2023 will help CX, B2C marketing, and digital leaders in Asia Pacifi ....

New South Wales , Asia Pacific , Leadership Exchange , Obsessed Enterprise Award , Executive Leadership Exchange , Total Brand , Riccardo Past , The Event Will Help Cx , B2c Marketing , Nd Digital Leaders Achieve Cross Functional Alignment To Drive Sustainable Business Growth Sydney , April 4 , 023 Prnewswire Forrester Nasdaq Forr Today Announced The Full Conference Agenda For Cx Apac , Eing Held In Sydney , Nd Digitally On May 25 26 , 023 Ata Time When Consumer Brands Are Bracing For Strong Macroeconomic Headwinds , A Lack Of Shared Vision Across The Business Isa Challenge Time Is Now For Customer Facing Functions To Establisha , Ollective Understanding Of The Customer That Creates Value For Their Customers And Drives Sustainable Growth Business Forrester Finds Companies With High Levels Alignment Across Functions Including Experience Cx , Nd Digital Report 2 4x Higher Revenue Growth And 2x In Profitability Than Those With Either Some Or No Alignment Forrester 39s Cx Apac 2023 Will Help , Nd Digital Leaders In Asia Pacific Align Around Common Goals And Priorities To Drive Customer Retention Efficiently Consistently Attendees Will Learn How Createa Journey Centric Approach Alignment Establish Metrics That Measure Both Business Value The Event Showcase Forrester 39s Latest Research Frameworks Spotlight Industry Best Practices Provide Hands On Guidance Help Revenue Growth An Environment Dictated By Consumers Additionally , Orrester Will Celebrate Its 2023 Apac Customer Obsessed Enterprise Awardwinnerand Share How The Honouree Exemplifies Obsession By Putting Their Customers At Centre Of Leadership , Nd Operations Attendees Can Also Network With Industry Peers And Experience Forrester 39s Cx Certification Course For , Nd Digital Leaders , He Event Will Also Offer An Invitation Only Executive Programme , He Executive Leadership Exchange , O Help Them Put The Forrester Thought Leadership Presented At Conference Into Practice Noteworthy Sessions Include Develop Empathy To Fuel Your Cx Transformation Deliver Great Customer Experiences , Ompanies Need High Levels Of Customer Empathy This Keynote Will Explore Strategies And Tactics That Bold Focused Cx Leaders Use To Develop What Customers Value Organisations Can 39t Quot Deliver ,

People in Malta celebrate Chinese Lunar New Year

&copy; Provided by Xinhua Yuan Yuan, director of China Cultural Centre in Malta said that the highly popular event demonstrated that more and more Maltese p ....

Malta General , Ji Nengwen , Chen Juheng , Alfred Farrugia , China Cultural Center , Confucius Institute , Chinese Community Association , University Of Malta , Malta Chinese School , China Cultural Centre , Malta School Of Wushu , Mediterranean Regional Centre For Traditional Chinese Medicine , Spring Festival , Chinese Lunar New Year , Malta School , New Year , Mediterranean Regional Centre , Traditional Chinese Medicine , Chinese Lunar New , People Liked , End Events , Old Xinhua , Yuan Yuan ,