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We do not want it to be a hardship to contact us – how HMRC hopes to use AI and analytics to transform customer service – PublicTechnology

PublicTechnology talks to chief digital product officer Sarah McMann, who discusses the burgeoning use of chatbots and automated voice platforms, and plans to increase functionality of HMRC’s highly rated app Keeping customers happy is a perpetual challenge for any organisation. The task is su

Acqueon announces significant growth investment from Long Ridge Equity Partners; Everstone Capital sells majority stake

Singapore, October 26 (ANI/PRNewswire): Acqueon (the Company), a leading provider of omnichannel customer engagement software, today announced a majority growth investment from Long Ridge Equity Partners (Long Ridge).

Acqueon Announces Significant Growth Investment from Long Ridge Equity Partners; Everstone Capital sells majority stake

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