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It items due to the fact that there are parentteacher conferences going on until 4 00 p. M. Today. I know a lot of them would want to be here for the resolution. I would like to move up the update of coordinated care teams to the top of the agenda. President sanchez, she is on her way from the remote site to the District Office because the thought was this was going to be later in the agenda. Im sorry. I was late earlier this afternoon and i tried to do that, but im sorry i didnt get to you first. Okay, well if thats the case then i think we should put the resolution first if commissioner lam makes some amendments to the resolution prior to the board comment. So if there is no objection to that. She will begin her reading of the resolution. Commissioner, i think your either im frozen or youre frozen. I cant tell if shes frozen. Commissioner lam i think shes frozen. You may want to log out. She just text us. I would call in or log ....
To raise your hand to speak. At this time i will ask the moderators to please allow the next caller in the queue to speak. Can you repeat your question, caller . [no audio] caller, can you please repeat your question . Caller hi, yes. Two questions. One, what were the total number of officers fired and how many lethal shots . The deescalation at one point there were multiple officers shouting and one of the officers suggested that one person at a time speak. I wasnt sure if that was that officers initiative were part of the department policy. Thank you. Thank you, caller, for your question. I heard that your question you asked how many officers fired lethal and how many fires fired less lethal and the answer is two fires fired lethal and two officers fired less lethal. To your latter question, on the video where you heard the officer repeatedly say indiscernible that is a part of our coordination as the way that our officers are trained. And as you have heard on the video, the officers ....
During this pandemic. We have taken staff within other units within h. R. We have five different areas that i mentioned and five different Business Units in h. R. We assigned them and put them in our return to work so we can provide better visibility and Better Customer Service to our employees. It was interesting to note that from march to october, during the covid19 shelterinplace, really intense period, they return to work team has respond to over 9000 emails from march to october. In october alone, have responded to 425 calls. For fy 19 and and 20 they responded to 5500. Thats is a staff of six people who done that. Its interesting, i heard lot about staffing and you mention that one of the things was the shortage in staffing. There has been and the team has been dedicated to make sure to try to provide enhanced customer service. One things that we have been comm ....
Will see and hear details of an officerinvolved shooting incident that resulted in lifethreatening injuries to mr. We recognize the impact on the members of our community at large. With that said, to any of our viewers or members of the community who are experiencing trauma from this incident or from the information or the images presented here during this town hall you can contact the San Francisco department of Public Health crisis line at 4 sa9703800 for trauma services. With that said, here is what we hope to accomplish today. First and foremost tonight is about transparency. It is our intention to release the known facts involved in the incident in a nonjudgmental way and id like to emphasize that this is an Ongoing Investigation and as such that there are some facts that we cannot release today because we eith ....