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Six ways to use LLMs operationally in the enterprise

What are the business value, risk and deployment difficulties of LLMs? Here are some of Forrester’s top tips

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15 Customer-Experience-Related Predictions For 2024

For the last five years, around this time, I compile a set of customer experience-related predictions for the coming year. This is the latest edition.

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15 Customer Experience Predictions For 2024

For the last five years, around this time, I compile a set of customer experience-related predictions for the coming year. This is the latest edition.

India
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Matt-trickett
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Dave-hoekstra

Innovative Digital CX Partnership Delivers AI-Powered Results for Global Enterprises

Innovative Digital CX Partnership Delivers AI-Powered Results for Global Enterprises
streetinsider.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from streetinsider.com Daily Mail and Mail on Sunday newspapers.

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Genesys Named a Leader in Conversation Automation Solutions Report

/PRNewswire/ Genesys®, a global cloud leader in customer experience orchestration, has been named a leader in "The Forrester New Wave™: Conversation.

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