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Emerging banking trends include digital signage, self-service

Bank branches are decreasing in number across the U.S., but this trend doesn t tell the entire story. One area bank branches are changing is by integrating more digital signage to inform customers about specific services and products. ....

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Nominations open for Bank Customer Experience 2024 Awards

Nominations are officially open for the 2024 Bank Customer Experience Awards, which will be presented at the jointly held Bank Customer Experience Summit and Interactive Customer Experience Summit. ....

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ICX intros ICX, BCX Advisory Council

Networld Media Group, the parent company of the ICX Association, is transitioning the Interactive Customer Experience Association Board to the Interactive Customer Experience and Bank Customer Experience Advisory Council. This council will gather bankers, retailers, restaurant and hospitality executives to… ....

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Bank Customer Experience (BCX) Summit | Digital Signage Today

Bank Customer Experience (BCX) Summit | Digital Signage Today
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Bank Customer Experience Summit , Interactive Customer Experience Summit , Bank Customer Experience ,

How can banks improve customer communication?

Are banks communicating effectively? How are they reaching underserved populations? Mack Turner, president and owner of Mack Turner Consulting and Insights, discussed this in detail in today s podcast. ....

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