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ICXA honors 5 Elevate Award winners at annual summit

The Interactive Customer Service Association announced winners of the 2023 Elevate Awards Tuesday evening during the annual summit in Charlotte, North Carolina. ....

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ICX Association names Brown as board member

Daniel Brown has joined the ICX Board of Directors, according to an announcement from Networld Media Group CEO, Kathy Doyle. Brown is the editor of Digital Signage Today, a contributing editor for automationandselfservice.com, and an accomplished writer and multimedia content… ....

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Business is a romance! 7 simple keys to customer loyalty

ICX Association Executive Director Alicia Lavay shares 7 simple principles to help you build customer relationships that last a lifetime. The ICXA s annual Customer Experience Summit will be held September 11-13 in Charlotte, North Carolina. ....

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Save the Date! Self-Service Innovation Summit to Convene In-Person on December 14–16 in Hollywood, FL

LOUISVILLE, KY (PRWEB) May 20, 2021 With consumers radically shifting behaviors in a post-pandemic world and retail businesses struggling to rehire ....

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