she was battling with from the outset. >> my dreams were calling at night. i dreamt of camilla the whole time. obsessed with camilla. >> she adored prince charles and wanted to be part of the family. >> she wanted to show the world and show camilla look who i am. look what he's got. >> the true diana came out. she has a backbone. she knows she's being seen by camilla. i'm about to marry the future king of england. >> diana francis will you have this man to thy wedded husband? >> i have made it. i'm here. you're there. i won. you lost. ♪ ♪ ♪ ♪ ♪ ♪ we've gone for our last rehearsal and that's when the camera lights were on. >> about 3,000 have built up, enthusiasm unmistakable. prince charles was so relaxed, he nearly came to grief on the top step. and when it was over, prince charles clap lady diana's land reassuringly and up affectedly. >> she was photogenic. she was young. she was beautiful. the world was in love with her. >> it was like a perfect love story but behind the scenes a whole different story was playing out. a story of struggle. a story of 19-year-old girl naive in this world trying to find herself. ♪ ♪ >> here is the bbc we've mounted the biggest ever outside broadcaster, more than 60 cameras covering the processional route. >> let's face it. the british know how to put on a big event like this. >> the date was getting nearer and nearer and it was starting to sink in how many people were going to be watching this wedding and how important it was going to be. >> is your hat h evieavy? >> not particularly. >> taken a life of it own. >> just about every network in japan is covering the wedding. >> right. >> why the big interest there? >> well, because it simply exci exciting. >> when we realized she was the one, there was no stopping the press following her. >> diana! >> every day she read about herself in the newspapers. every time she switched on the television, there she was. the pressure must have been absolutely colossal. >> a polo match found the ever present photographers just too intrusive. she was led away obviously dils stressed. >> it's not much fun watching polo when you're being sure rounded by people with very long lenses poking at you the entire time and this adds up to a certain amount of strain each time. >> it tempting to look at dia i na crying at the polo matches and i think everyone was looking at her, expecting her to behave correctly. but diana's learning curve was realizing charles wasn't really hers, that he was in love with someone else. >> the camilla thing kept rearing it head through our engagement. i was trying to be mature about the situation but i couldn't talk to anyone about it. >> diana found out about camilla and charles' relationship from the gossip mongers at buckingham palace. >> she knew at that stage that charles was in love with camilla even though he had broken off the relationship and to be the dutiful loving husband of diana. that must have sounded very hallow to her. >> she was too young to understand what charles and camilla have between each other. charles and camilla are soul mates. they know each other at a very profound level. >> camilla was uncomplicated. she was sexy. it would have been easier for everyone if those two just got together. but the timing didn't quite work out. >> he went away. he was studying. he was in the navy. she got married. she had her kids. then he was engaged. camilla was not deemed a suitable lady to join the royal family and certainly not a suitable future queen. she wassed eadventurous, outsp she was racy. she was popular with men. she had some boyfriends. she'd been around. >> you cannot have the future queen of england with skeletons in the cub bored and lovers in the past. >> camilla and diana did know each other. some of the courtship that charless and diana enjoyed actually happens att camilla's family home. >> charles, when he introduced diana to camilla never explained to her that camilla had been a girlfriend. and when she discovered that there had been a relationship, would have felt embarrassed and humiliated. and she began to have misgivings about marrying somebody that had had such a significant other relationship and she was talking about how she would handle this. she fights to become that perfect modern princess, not only for the royal family and the world but for charles. ♪ thousands of women with metastatic breast cancer are living in the moment and taking ibrance. ibrance with an aromatase inhibitor is for postmenopausal women or for men with hr+, her2- metastatic breast cancer as the first hormonal based therapy. ibrance plus letrozole significantly delayed disease progression versus letrozole. ibrance may cause low white blood cell counts that may lead to serious infections. ibrance may cause severe inflammation of the lungs. both of these can lead to death. tell your doctor if you have new or worsening chest pain, cough, or trouble breathing. before taking ibrance, tell your doctor if you have fever, chills, or other signs of infection, liver or kidney problems, are or plan to become pregnant, or are breastfeeding. for more information about side effects talk to your doctor. ♪ be in your moment. ask your doctor about ibrance. when we found out our son had autism, his future became my focus. lavender baths calmed him. so we made a plan to turn bath time into a business. ♪ ♪ find a northwestern mutual advisor at nm.com read my eyes. they tell my story. and the story of voluminous original, america's number one mascara ...creamy formula for 5x the volume. voluminous original mascara by l'oréal. my eyes are saying you're worth it. i brought in ensure max protein, with thirty grams of protein. those who tried me felt more energy in just two weeks! 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( abbot sonic ) ♪ ♪ i know the best coffee spot in town. i can make a rustic cabin feel modern. i am a guidebook for guests. i can make an indoorsy person, outdoorsy. i give families a home, not just a place to stay. i am a vrbo host. ♪ ♪ [knocking on door] ♪ ♪ so many bottles of champagne ♪ ♪ ♪ i'm in a room with the famous faces ♪ “ready and action!” ♪ oh, i feel like scorsese ♪ ♪ ♪ yeah, this sure is like a movie ♪ ♪ (yeah, yeah, yeah, yeah) ♪ ♪ whoa, we're 'bout to make a movie, ♪ ♪ woo ♪ ♪ ♪ roll out the red carpet for me ♪ “ladies and gentlemen, that's a wrap!" there were five months between dia na's engagement and wedding. weirdly, she was left to her own devices. buckingham palace is a great place of work for the queen and the royal family. there is no warmth there. the windsors aren't just family. it's an entire history. it a machine. it's a process, so what your heart wants isn't the same as what the system wants for you. it was courteers and people in suits. life was much more structured and alien to her. but d eiana wasn't actually lef completely alone. >> camilla parker left diana a note saying such exciting news, love to see the engagement ring. that's a real like thug move. that's so mean girls, it's unbelievable. that's a power move right there. >> in diana's own words, she told me any marriage prince charles could have made would never be as strong as the relationship he had with camilla and that was what she was b battling with from the outset. >> but she has something camilla doesn't have, her youth, her beauty, her sparkle, her charisma and that's something she's going to hold on to and use. >> diana was incredibly determined to make charles love her. >> her role was to triumph in the fairytale over the wicked lady in the house down the road. ♪ ♪ >> one of diana ea's engagement was an evening at the goldsmith hall in london. >> she came in to have a look around in the showroom. she made a dive for this one particular dress that had a deep top. >> diana chose this dress herself because she wanted to show the world and she wanted to show camilla, that she, the younger woman was hotter, was better, was the prize. >> no one harbored any illusions just who the crowd would brave the rain to see and lady diana didn't disappoint those anxious to see her of her first public outing with her prince. >> so well and the smartest you could have at 19. it was a real grown up dress and i was quite big chested there. >> her appearance ranges from fabulous and stunning to an admiring sight. >> diana was the bell of the ball at goldsmith's hall. she looked absolutely gorgeous. nobody could take their eyes off her. and then she met a woman that was quite similar to her. grace kelly had been an actress and married into a big old royal family, just like diana was about to do. >> the charity concert was at the royal opera house and princess grace of monaco. >> a night to remember meetiing princess grace and how serine she was. i remember that evening so well. >> they were supposed to be announcing the budget and they pushed that to the back of the newspaper and the front page of all the newspapers were diana. >> it was the first time that diana realized she had power as a fashion plate and power as an image maker and the world is going to be the most famous woman in the world and i'm going to show you who i am and what i got. my assets. she put herself on display. >> at the end something else lady diana will have to get used to, the camera flashbulbs. >> the whole world is watching her. camilla is watching her. diana wanted that to happen. i can do this. i can be this. i can become this. 3w4r5 looking at your full financial picture. this is what it's like to have a comprehensive wealth plan with tax-smart investing strategies designed to help you keep more of what you earn. and set aside more for things like healthcare, or whatever comes down the road. this is the planning effect from fidelity. ♪ is someone trying to steal your butterfinger? call the bfi. ♪ no one lays a finger on your butterfinger. ♪ ♪ ♪ why go back to reality. when you could go back to the pool? the last day of vacation is still vacation with guaranteed 4pm checkout at over 1,200 fine hotels & resorts properties. one of the many reasons you're with amex platinum. lash impact goes sky high. lash sensational sky high mascara from maybelline new york. limitless length plus volume. sensational from every angle. lash sensational sky high mascara. only from maybelline new york. [swords clashing] - had enough? - no... arthritis. here. new aspercreme arthritis. full prescription-strength? reduces inflammation? thank the gods. don't thank them too soon. kick pain in the aspercreme. . ♪ ♪ during that five-month period before the wedding. diana knows she's not the first choice but the acceptable choice for charles. >> diana says that she over heard prince charles while he was taking a bath. she heard through the door that he was telling camilla that he loved her. it must have been incredibly devastating for diana and very humiliating. diana was already beginning to project into the future that this other emotional love affair was going to continue. they moved in exactly the same circles. they were all part of the same group of friends. camilla just remained this unignorable background hum in everybody else's life. >> but she doesn't back down. she doesn't shy away from that. she really recognizes that she has a power here and she's going to use it. >> diana was realizing you have to become the heroin of your own story, like the princess in a fairytale. >> the best place for diana to start was the creation of the wedding dress to end all wedding dresses. >> david and elizabeth emanuel set up their fashion business in 1977. their designs are individual, if you have a dress made here, you won't see anyone else wearing the same thing. >> i was in the studio doing a fitting and the phone rang. it was diana. she said would you do me the honor of making my wedding dress? >> this look persuaded diana to make the dress. >> you can imagine every designer wanted them to do her wedding dress. it was a decision she went against the grain. she put her foot down and said no, i want them. >> news of lady diana's visit sparked. the crowd saw like most brides, lady diana lost weight as the day approaches. >> normally you don't want to start cutting into the actual fabric until everything is perfect with the fit. >> her wedding dress had a tight body and needed to be taken in multiple times as diana became thinner and thinner. >> did we suspect she had bulimia? no, i don't think we did at that stage but later on it became clear there was something not quite right. >> as you see the engagement coming close to the wedding itself, diana's bulimia got worse. and the people that do it, when asked to try to explain why they do it will say that it is the one thing in their life that they can control. >> in onec sense, you're pu punishing yourself and that punishment makes you stronger or feeds that strength to you. >> it's also symbolic so when you eat a lot and throw up, you're also purging yourself of negative feelings, of all your worry and your fear and your anx anxiety. >> diana was going downhill. it was a carry. c carcar caroline, one of her fla mates was concerned so we thought it would be good for a team of us to group up and support her again. we had a couple lunches and she seemed to enjoy those and that was the start of a rebuild. >> hundreds of people greeted the prince and lady diana as they walked through the town. >> what diana had going for her was charisma and presence, people skills and soft power. >> could she handle this? it didn't take long to find out. it made picture of the day. >> she was an absolute natural. >> joy of welcome scene in the eyes of a child. >> she knew what to say to people. >> the princess stopped to ask mr. mills if he was cold, he burst into tears. >> she kissed chirp. this was not what we've seen on a royal tour before. when you think the royal family, they're looking down on you. diana didn't do that. she proek that mold and did something extraordinary. she got down on the same level as the rest of us. she met us eye to eye. she opened up her arms and took us in. never been done before. >> she got the recognition within that environment of being good at things. she thrived on that. puffs bring soothing softness and relief. a nose in need deserves puffs indeed. ok everyone, our mission is to provide complete, balanced nutrition for strength and energy. whoo hoo! ensure, with 27 vitamins and minerals, now introducing ensure complete! with 30 grams of protein. at vanguard, you're more than just an investor, you're an owner with access to financial advice, tools and a personalized plan that helps you build a future for those you love. vanguard. become an owner. my dermatologist was raving about pure retinol. it's amazing. revitalift night serum with pure retinol from l'oreal. our most potent retinol. in a clinical test 100% of women showed reduction of wrinkles. even deep ones. revitalift night serum with pure retinol from l'oreal paris. we've been hearing about mail arriving daily by the van. 100,000 cards. the bulk of the mail is being handled by the staff in the prince of wail's own office. >> those working the office have to be ready to take on any peculiar of unusual thing. >> before the wedding, presents were flooding in. diana was fascinated by this and a couple weeks before the wedding, she was passing by the prince wails private sector's office. she saw the parcels and one of which caught her eye from the crown jewelers and she said oh, i'll open that. it must be for her. she opened the parcel and inside there was a bracelet, beautiful brac bracelet. >> when charles became engaged, he asked the crown jeweller to make several pieces of jewelry for several women who had been kind to him during his bachelor years. >> they're friendship toketoken sort of saying sorry you weren't the one i married. it was a present for camilla and charles had intended to take her to lunch and say thank you and farewell. >> diana discovers the gift that charles has got for camilla. >> it's a gold chain bracelet with blue enamel with g and f intwined in it. >> diana knew what that meant, girlfriend was charles name for her. >> she found that incredibly difficult and was suspicious that camilla park yoer bowls wa back in the prince's life. when charles came back into the room, he met diana in a rage and tears and he thought what on earth is the matter with her? she got to his desk and found the bracelet with gf on it. >> on the day that charles went to have lunch with camilla parker bowls and give her her bracelet, diana went and had lunch with her two sisters, sarah and jane. she told her sisters she couldn't go through with this. she wanted to run away and call off the wedding entirely. fear, anxiety, all playing into this. and they said too late, dutch, which was the nickname they used for her. your face is already on the tea towels. >> she thought about what her sisters said and she rallied because she had -- she was a proud person. >> diana had this sense of courage engrained within her to say nope, i'm going to prove to everybody that i am going to turn up on my wedding day. i'm going to show them. i'm going to do this the right way. >> i think the rebel, the non-compliant diana came out because that was in there already and i think as she gathered strength again, she started to come into her own. >> and this young woman on the verge of her wedding wanted charles to break it off with camil camilla. she wanted him to love her. she wanted that from him and that is what he did. charles did break off his relationship with camilla. >> diana really does have courage to stand her ground. >> so i thought fine, i was able to recognize an inner determination to survive. >> wedding day in london. fine weather, ceremony and celebration. in the early morning the roof is already lined with thousands of people. >> it was a carnival in the sun, a festival on the theme of red, white and blue. the huge cheerful crowd that's waited so long and patiently with waves and roars welcome. >> i was the main anchor for the bbc's coverage of the wedding. one of our cameras is just outside the main gate as you can see behind me here. that means we'll get our first glimpse of lady diana and the best kept secret of the wedding, the wedding dress. >> went up the stairs and all the bridesmaids were there. diana was there. it was such a wonderful atmosphere. everybody was smiling and happy. kind of surreal in a way because you could hear the people outside in the crowds. >> everybody was waiting for the famous carriage coming with diana and her father earl spencer. >> then you hear the click clap as the carriage rolls up. >> leaving the house in the glass coach her father beside her, lady diana spencer. >> her father was a big man. there was a lot of diana and the dress and her father in the carriage. a bit of a challenge getting her in there. >> the world get the first full glimpse of the fairytale princess. >> i remember hearing the director in my ear saying to the camera man who was in the point position to get that shot as she came out of the carriage. go in tight. go in tight. >> this is the moment so many of us had been waiting for. the wedding of diana is a pure silk and look at it. isn't it fairytale. hand embroidered. just look at that train. >> they threw everything including the kitchen sink at that. it had frills. it had bows. it had puff sleeves and ruffles. there was a ton of silk. it was like something out of disney. and then that incredible train at the back of it, which looked magnificent of course as she was going up the steps. ♪ ♪ >> the fancier came and diana came in on her father's arm. >> the gown was spectacular. and she is such a pretty girl. she has very, very little makeup on today. she is so beautiful she doesn't really need any help from anyone at all. >> with tho love him, comfort him and honor and keep him in sickness and in health and for saking all other, keep only to him so long as you both shall live? >> i will. i diana francis. >> take the phillip charles george. >> to my wedded husband. >> to my wedded husband. >> to have and to hold. >> to have and to hold. >> from this day forward. >> from this day forward. >> according to god's word. >> and there to i give the my troth. ♪ ♪ >> here is the stuff of which fairytales are made. the prince and princess on their wedding day. >> so walking down the aisle, i was watching camilla with gray and hat and i thought well, there we are. let's over with. >> they locked eyes for a quick second. i spot you. i'm in the fairytale dress. i'm wearing the tiara. i'm marrying charles and you're just a guest. >> out to the open air into the world and the world's cheers. ♪ ♪ >> such a perfect story. here is this lovely young woman marrying prince charles. the most eligible bachelor in the world. >> the beauty of diana at this moment, the glory, the genius of diana was to triumph in the fairytale to capture prince charming. >> i realize i've taken on an enormous role but had no idea what i was getting into. no idea. we looked for the most hidden places ...to discover the finest belgian chocolate. that's famous amos worthy! savor the world in a bite. famous amos. wonders from the world. don't settle. start your day with secret. secret stops odor-causing sweat 3x more. and the provitamin b5 formula is gentle on skin. with secret, outlast anything! no sweat. secret. ♪ all strength. no sweat. ♪ ♪ ♪ i know the best coffee spot in town. i can make a rustic cabin feel modern. i am a guidebook for guests. i can make an indoorsy person, outdoorsy. i give families a home, not just a place to stay. i am a vrbo host. ♪ ♪ unconventional thinking means we see things differently, so you can focus on what matters most. that's how we've become the leader in 5g and a partner who delivers exceptional customer support, and 5g included in every plan, so you get it all. after 40, we need anti-aging care that works. revitalift night serum with pure retinol from l'oreal. in a clinical test 100% of women showed reduction of wrinkles. even deep wrinkles. revitalift night serum with pure retinol from l'oreal paris. lowe's showrooms have a variety of stylish flooring you'll love for years to come. like pergo wetprotect. and stainmaster. exclusively at lowe's. your life might change, but your flooring can last a lifetime. order now, get your flooring installed with help from lowe's. home to any budget. home to any possibility. ♪ this... is the planning effect. this is how it feels to know you have a wealth plan that covers everything that's important to you. this is what it's like to have a dedicated fidelity advisor looking at your full financial picture. making sure you have the right balance of risk and reward. and helping you plan for future generations. this is the planning effect from fidelity. all eyes on the balcony at buckingham palace. >> diana was born into the heiress. at the wedding, diana had the choice to wear any tierra, she chose to wear her family tiara. you said no to the queen. incredible. >> that atmosphere of that crowd looking up at the balcony and seeing charles and di, the center of attention in the mid middle. i think we all felt we were guests at their wedding and that we were part of the beginning of something very beautiful. >> that famous kiss on the balcony never seen before until then. i have sealed the deal. it sent a message. i am now the princess of wails. >> she was optimistic and certainly head over heels in love with him. she really did refer to him as perfect. >> at last, the fun farewells, the couple managed to get away of their honeymoon. >> soon they were boarding the home for the next two weeks. everyone trying to keep up so they could see the couple on the deck. >> diana now has to make the marriage work. however, not long after charles and diana boarded the ship, diana spotted a pair of cuff links charles was wearing that she had never seen before. they were engraved with two cs. do these two cs represent charles and camilla? this a gift from camilla? diana couldn't shake lingering presence of this woman that's been so much a part of charles' life. >> she's on a royal battleship. then she comes to scotland. she goes onto the royal estate. >> imagine a rain kn, drizzling estate, clothes the same as your parents have been wearing for decades tramping about in the mud. >> it's rainy and dark, even in august and you don't expect that. >> everyone was really delighted when the prince and princess of wails came along, as well. >> they play a role. >> the princess suitably stunning in a suit. >> it's all about being in scotland and not the real scotland but the scotland that victoria and albert invented. it was the royal family shooting, hunting, bagging, all of that. she hated shooting. she hated riding. for her, it's like this is it? i got to be here every august? i got to be here? she looks really, like, get me out of here. >> came down from balmoral. it rained and rained. >> once they moved her over to kensington palace, she assured me that she was going to be fine in her new life and her new role. >> the diana that was still very much there decided it was just time, patience and adapting all that was needed. >> diana is beginning her married life in london. it was right. we need to produce a baby and hopefully that baby will be a boy. that is how the royal family has worked for 1,000 years. >> a god send. we have a baby on the way. i got married in july and we'll have a baby by october. >> if there is one thing about diana, she was born to be a mother. she was magic with children. >> but charles wasn't always there with her. charles was a busy working member of the royal family. that didn't stop when she announced her pregnancy. it couldn't stop. >> being a young pregnant woman with not enough support was not a good place for diana to be. >> diana is a llone and facing early motherhood by herself and has no mother to talk to. is she going to chat with the queen about how warm a mother the queen has been to her own children? no. >> it feeds into her issues around abandonment, low self-ed st -- esteem, is she good enough and all these issues start to resurface for diana. >> we felt so desperate and i would cry my eyes out and threw myself down the stairs bearing in mind i was carrying the queen comes out, actually horrified, she was so fri frightened. >> and just like with people will bulemia, the cry for help, someone need to give me some attention. the same holds true with diana intentionally throwing herself down the stairs to have someone in the royal family take notice of her and notice that she is stru struggling. >> so much of what we know about charles and diana is an assumption, the duty would have made him recognize that his duty was not just to the people but to the woman that he married. his duty to make her happy, giving her the kind of support and advice and comfort that she would have needed. ♪ ♪ ♪ hey google. ♪ ♪ ♪ ♪ ♪ ♪ do you struggle with occasional nerve aches in your hands or feet? try nervivenerve relief from the world's #1 selling nerve care company. nervive contains alpha lipoic acid to relieve occasional nerve aches, weakness and discomfort. try nervivenerve relief. feeling stressed in your skin? not with olay retinol body wash. which improves skin 3x better. from dry and stressed, to bright and smooth. so, i can feel my best in my skin. olay body. fearless in my skin. at vanguard, you're more than just an investor, you're an owner with access to financial advice, tools and a personalized plan that helps you build a future for those you love. vanguard. become an owner. the 41-gun royal salute. then a volley of bells from westminster abbie. the new prince slept through mote of it. the rest of london nursing its celebration hangover wasn't so lucky. >> the birth of the crown prince takes place once in a generation. this was just what the doctor ordered. this was the moment to remember as the prince and princess of wales left st. mary's hospital paddington with their son. there was so much excitement. >> diana is beaming, really, really happy. she's just produced the heir, age 20, which is terribly young. she had become a princess, a wife and a mother. >> prince sells of wales, mother, the family, you name it. it was too much for one person. >> diana was preparing for the chiftening and you would think that as the mother of the baby, she would have a lot to say. >> royal chiftenings were done in quite a way. set photographers. >> michael o'shear the press officer said to me, i will give you a list and this is how it will happen. do not approach the queen. do not talk to her. >> i was treated like nobody else's business. nobody asked me the prepare for william. >> william never stopped crying throughout the whole photo court. >> why did she have to go along with it? because that's the way it's always been done. that's the way it is done. and that's the way it always will be done in the royal family. >> it ends with the pictures of the queen. i was excluded totally that day. >> the christening fell into diana's worst fierce of this royal, stuffy protocol. there is literally no getting a away. and it's everything that she doesn't want. i have got to figure something else out to start to do things differently. there three months after william was born, princess grace of monica was killed in a car crash, a terrible accident. diana felt very strongly about going to princess grace's funeral. princess grace had been very kind to her. she found a keen affinity to her. >> there are protocols about who goes to what. charles said initially no, that's not, i don't think that's a good issue. >> she gross straight to the queen. r. the queen has a refreshing response, she says, if you feel are you passed about this and you want to no, then do it. the queen's response up powers princess diana to step forward and say, i'm going to princess grace's funeral as a representative of the royal family. . >> this is type na's first appearance on the international stage and she nailed it. she proves to the family but also to herself that she can do. this i've got this. from this point on, diana will dominate all royal coverage. but the question is, can the royal family cope with the new superstar in the palace? >> it was like having a rockstar join the family. >> there was so much attention on me when i had first arrived on the scene. >> it was di-mania. >> the one man she really wanted to adore her did not. to the outside world, it's still a fairy tale. but the reality is something completely different. just for diana to look camilla in the eye is a huge show of power. >> she wanted the life she had hoped for. she kept fighting for it. . >> i'm in my bedroom on january 6th watching thousands of people at the united states capitol on the day that the presidential election was supposed to be certified. > . like most of us, last winter, i watched live as people